Senior Procurement Specialist

At Verint, we’re helping shape what is next in customer experience. As a leader in CX automation, we are creating a future where people and AI-powered bots work together to help some of the world’s most iconic brands achieve real business outcomes. Powered by our next-generation Verint Open Platform, we are continuing to grow, innovate, and push the boundaries of what is possible with AI.

We are bringing together passionate people with diverse voices, perspectives, and expertise who want to push what is possible, make an impact, and help shape the future of AI-powered customer experience. If you are excited by who we are, where we are going, and what we are building together, we want to hear from you!

About the Role:

We are seeking a Senior Procurement Specialist, Technology and SaaS Sourcing, to lead the strategic sourcing, negotiation, renewal, and optimization of approximately $20M in annual technology spend across software, SaaS, cloud, and hosting services.

You will partner closely with stakeholders across Technology, Finance, Legal, Security, and Operations to drive cost savings, mitigate risk, enhance supplier performance, and maximize commercial value. You will leverage strong technology procurement expertise and commercial acumen to influence key investment decisions, develop category strategies, and deliver business-focused outcomes in a complex global environment.

As a Senior Procurement Specialist, you will:

• Owns commercial and contractual negotiations with new and existing software, SaaS, cloud, hosting and technology service provider vendors, including renewals, new purchases, expansions, consolidations and terminations.

• Ensures appropriate procurement involvement in major vendor engagements, including renewals, new purchases, vendor rationalization, supplier selection, and strategic vendor management activity.

• Delivers savings and value-add through proactive negotiation of new agreements, renewals, consolidations and terminations, supported by benchmarking, market comparison, commercial analysis and cost modeling.

• Analyses and drives the development and execution of category plans for software and SaaS spend, helping identify pipeline opportunities, risks, renewals, commercial levers and stakeholder decisions required.

• Develops and executes sophisticated negotiation strategies for high-value and business-critical technology agreements, balancing commercial, operational and risk considerations.

• Act as a trusted commercial advisor to senior Technology and business leaders, providing procurement expertise and commercial insight to support significant technology investment decisions. Establishes strong global cooperation and alignment with IT, Finance, Legal, Security, Services and Operations to ensure procurement activity is commercially robust and operationally practical.

• Provides thought leadership and procurement subject matter expertise across the organization, influencing decision-making and championing procurement best practices without direct management authority.

Requirements you will need to be successful:

• Significant procurement experience, strategic sourcing or supplier management experience, with significant experience in software, SaaS, cloud, hosting or enterprise technology sourcing.

• Demonstrated success in independently leading supplier negotiations and renewals, including preparing negotiation strategies, analyzing supplier proposals, challenging pricing, managing escalations, and securing measurable commercial outcomes.

• Strong experience reviewing and interpreting software and SaaS agreements, order forms, service schedules, renewal terms, termination rights, usage commitments and license structures in partnership with Legal and business stakeholders.

• Demonstrated ability to independently prioritize and lead multiple strategically significant sourcing initiatives, balancing stakeholder requirements, competing business priorities and commercial objectives.

• Highly organized with excellent time management skills and the flexibility to manage multiple priorities, short timeframes, unplanned requests and competing stakeholder requirements.

• Ability to work independently, demonstrate confidence, sound judgement and integrity, and take ownership of deliverables with limited day-to-day management oversight.

• Strong ability to work collaboratively in a cross-functional, complex environment, including experience engaging with senior stakeholders and influencing business decisions.

• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Requirements that will differentiate your candidacy:

• Experience managing software development, enterprise software, SaaS, cloud, IaaS, hosting and technology service provider vendors and related spend.

• Experience with vendor consolidation, renewal planning, license optimization, software asset management or post-merger supplier rationalization.

• Professional Procurement qualification is desirable.

• Prior experience working with enterprise technology suppliers such as Microsoft, Salesforce, ServiceNow, AWS, Oracle, Workday, Zoom, Docusign or similar vendors.

• Familiarity with software asset management, usage analysis, license optimization, pricing benchmarks, supplier commercial models, market comparison data and emerging technology trends.

• Prior experience with a leading technology company.

At Verint, our values are more than words. They are how we work together every day. We operate as One Team, embrace Continuous Innovation, communicate openly with Zero Daylight, bring a Bias to Action, and stay Customer Powered in the decisions we make. Together, these values guide how we collaborate, innovate, and deliver meaningful impact.

Our people are at the heart of Verint, and we are committed to supporting their well-being. We offer a variety of benefits that includes paid time off, health and wellness benefits, and retirement benefits, based on eligibility and local requirements.

If you require a reasonable accommodation or adjustment to participate in the interview process, please contact [email protected] as soon as possible so we can discuss your needs and provide appropriate support.

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