A

Airbnb

Connects travelers with stays and local activities

Market Manager

Full-TimeUpdated on 10/23/2026
No salary listed
Senior
Sydney NSW, Australia
In PersonBased in Sydney; role covers key markets across Australia and New Zealand and involves occasional travel to the market for in-person host support.
Sales & Account ManagementAccount Management

About the job

Requirements
  • At least 5 years of experience in sales, account management, business development, or customer success.
  • At least 2 years of experience in the technology, travel, or hospitality industry.
  • Strong commercial acumen and understanding of revenue drivers, emerging industry trends, and the competitive landscape.
  • Strong time management and prioritisation skills, with the ability to manage competing priorities.
  • Ability to communicate and present effectively by phone, email, and in person.
  • Ability to analyse and interpret data and turn it into actionable insights for hosts and the business.
  • Experience managing a book of business and driving engagement and growth through proactive account management.
  • Goal-driven approach, bias for action, and persistence in the face of challenges.
  • Experience working with and influencing cross-functional stakeholders.
  • Proficiency with CRM tools, particularly leads and opportunities; Salesforce experience is a plus.
  • Fluency in English.
Responsibilities
  • Manage a portfolio of professional hosts to support their retention, growth, and listing optimisation on Airbnb.
  • Analyse performance data, identify trends, and act on opportunities that increase bookings and host success.
  • Manage and deliver supply-building projects from concept through implementation.
  • Secure availability during high-compression dates to help hosts maximise revenue.
  • Educate hosts on product updates and policy changes, and share their feedback with internal teams.
  • Respond to host inquiries and provide timely, high-quality support.
  • Build long-lasting host relationships and provide ongoing support tailored to their needs.
  • Occasionally travel to the market to provide professional hosts with in-person support and guidance.
  • Work cross-functionally with product, communications, public policy, legal, and customer support teams.
  • Drive all phases of supply acquisition and market success, including developing acquisition strategy, generating and converting supply leads, and managing strategic partner relationships.
Desired Qualifications
  • Salesforce experience.

About the company

Airbnb runs an online marketplace where travelers book places to stay, local activities and personal services from hosts. Listings range from rooms in shared homes to entire properties and independent hotels, giving guests alternatives to conventional hotel stays. Hosts set prices and availability, while guests search by destination, compare listings and book through the website or mobile app. The platform handles payments and messaging, and earns service fees on reservations rather than renting out properties it owns; hosts receive payouts for the stays, experiences or services they arrange. Airbnb was founded in 2007 and has its headquarters in San Francisco, California.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • Demand is growing: Airbnb's revenue rose 17% to $3.6 billion in the June 2026 quarter.
  • Eligible employees keep geographic pay flexibility: Airbnb preserves compensation when they move within their country of employment.
  • Support costs are falling: Airbnb's customer support cost per booking dropped 16% in the June 2026 quarter.

What critics are saying

  • Residential supply is legally constrained: New York City bans whole-home stays under 30 days in permanent residential buildings.
  • Airbnb absorbs payment risk: as merchant of record, it bears processing costs and fraudulent chargebacks on bookings.
  • Remote work has borders: Airbnb requires company approval for temporary international work and regular in-person team gatherings.

What makes Airbnb unique

  • Hosts get included damage protection: Airbnb's AirCover reimburses eligible property damage up to $3 million, subject to exclusions.
  • Bookings extend beyond trips: Airbnb users reserve services and experiences without booking accommodation on the platform.
  • Reviews are reciprocal and delayed: Airbnb publishes host and guest feedback together or after the 14-day deadline.

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Benefits

  • Comprehensive health plans
  • Paid volunteer time
  • Healthy food and snacks
  • Generous parental and family leave
  • Learning and development
  • Annual travel and experiences credit

Growth & Insights and Company News

6 month growth

0%

1 year growth

2%

2 year growth

3%
Yahoo Finance
Oct 23rd, 2026
Airbnb stock trades at 38.7x earnings: what must be true to buy after a 36.7% rally?

Airbnb shares have returned 36.7% over the past twelve months, against 15.1% for the S&P 500, leaving new buyers wondering if they are late. The stock trades at 38.7 times trailing earnings, compared with 23.0 for the index. Revenue rose 16.5% in fiscal Q2 2026, up from 12.7% a year earlier. Management guided fiscal Q3 growth of 15% to 17%, about three points of which comes from currency, and raised its full-year outlook to at least mid-teens growth. Hotel nights are growing about three times faster than the homes business, though hotels remain a single-digit share of nights booked. A risk is Europe, where new EU plans would give cities more leeway to curb short-term rentals. Airbnb fell 48% in the 2022 inflation shock, against 24% for the S&P 500. It is expected to report Q3 results in November 2026.

Yahoo Finance
Oct 23rd, 2026
DoorDash vs Airbnb: faster 34% growth and 0.6x PEG make DoorDash the better 2026 buy

A Motley Fool analysis favours DoorDash over Airbnb as the better consumer stock for 2026, citing faster growth at the same valuation. DoorDash's trailing-12-month revenue reached nearly $16 billion, up almost 34%, with net income of about $841 million. Airbnb's revenue was $13.1 billion, up 13%, with net income near $2.7 billion and a net margin of roughly 20%. Both trade at a forward price-to-earnings ratio of 31x. DoorDash's forward PEG ratio is 0.6x, against nearly 2.0x for Airbnb. Analysts expect DoorDash earnings to grow 42% annually, compared with 16% for Airbnb. The author holds DoorDash shares.

Yahoo Finance
Oct 16th, 2026
Airbnb could hit $241 a share in three years, 38% above today's $174, model suggests

Airbnb stock could reach about $241.20 a share in three years, a 38.4% gain from its $174.28 close on October 15, 2026, according to one analysis. The stock trades at 38.3 times earnings, above its 28.3 average over the last twelve fiscal quarters. The model assumes revenue grows 12.3% a year, from $13.2 billion to $18.6 billion. It also assumes net margin rises from 20.4% to 23.5%, while the price-to-earnings ratio falls to 32.6. Management raised its 2026 outlook to at least mid-teens revenue growth. Nights and seats booked rose 10% in the latest quarter, though net margin fell from 22.7% a year earlier. Investors would see no return if revenue growth slowed to about 0.7% a year. The next net margin reading is due around November 5, 2026.

Yahoo Finance
Oct 12th, 2026
Airbnb: 60% of travellers plan fall weekend getaways as AI search and trip services launch

Airbnb has launched new features this fall as more Americans take short trips, according to the company's survey data. Its survey found 60% of travelers plan a weekend getaway this season, and travel among families with infants is up nearly 25% on last fall. Alex Bender, a senior communications manager at Airbnb, said Gen Z is driving "lore-tripping", or travelling for a place's story, such as Point Pleasant, West Virginia, home of the Mothman legend. Nearly 70% of travelers say visiting iconic stadiums and venues turns live events into full trips. New tools include friends' and family recommendations and AI-powered search that compares homes side by side. Travelers can also book Instacart grocery delivery, laundry service, and baby gear rentals.

TechCentral
Oct 8th, 2026
GT Ferreira backs LekkeSlaap as founders sell up.

GT Ferreira backs LekkeSlaap as founders sell up. LekkeSlaap co-founders Jonathan Womersley and Marcel van de Ghinste have sold the popular accommodation booking platform. LekkeSlaap, the South African accommodation booking platform and rival to Airbnb, has been sold to a consortium of local investors that includes the Dippenaar and Ferreira family offices and Investec. Co-founders Jonathan Womersley and Marcel van de Ghinste have exited the business. The transaction value was not disclosed. The consortium is co-led by Bellair Road Investment Partners and Janic Capital, the Dippenaar family's investment vehicle, led by Adriaan Dippenaar. It also includes the Ferreira Family Office - the family office of Rand Merchant Bank and FirstRand co-founder GT Ferreira, LekkeSlaap confirmed to TechCentral - the Moolman Family Office and Investec. LekkeSlaap's executive management team, led by CEO Frans Joubert, has invested alongside the consortium and will continue to run the business. The deal marks the exit of Womersley, Van de Ghinste and other longstanding shareholders from a business that began as a garage-based travel tech start-up in 2009. LekkeSlaap itself launched in 2013 and now lists more than 40 000 properties across Southern Africa. It says it has served more than nine million guests since it was founded. The deal covers all of Tripco, LekkeSlaap's parent company, of which LekkeSlaap is the main consumer-facing brand, LekkeSlaap told TechCentral. "To see LekkeSlaap grow from a small start-up into a brand used and loved by millions of South Africans has been incredibly rewarding," said Womersley in a statement on Thursday. "After so many years, finding new owners who share our culture, values and vision for the business matters enormously to us." The new owners have brought in two well-known South African business leaders as directors, both of whom have also invested. New board members. Herman Bosman, chairman of the Outsurance Group and Fortress Real Estate and a former CEO of RMB Holdings and RMI Holdings, has been appointed chairman of LekkeSlaap. He has invested through Atelier Partners. He is joined on the board by Rob Paddock, co-founder of online education company GetSmarter, which was sold to US-listed 2U for about R1.4-billion in 2017, and of Valenture Institute. "LekkeSlaap is a great example of what South African entrepreneurs can build when they combine a strong customer proposition with persistence and ambition," said Bosman in Thursday's statement. Bellair Road Investment Partners focuses on long-term growth investments, and its portfolio includes Montego Pet Nutrition, Econofoods and Freedom of Movement. LekkeSlaap competes with global platforms including Booking.com and Airbnb for South African travellers. Joubert said the company would use the new backing to expand further across Southern Africa and invest more in technology and localisation. "LekkeSlaap remains proudly local and independent in spirit, but with the right partners behind us, we can now dream even bigger," said Joubert. - (c) 2026 NewsCentral Media