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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Full-timeAdelaide SA, AustraliaNo salary listedHybrid

About the Job

Requirements

  • Must be at least 21 years old.
  • Have a good understanding of the automobile industry.
  • Be passionate about automobiles and improving customer service and retail environments.
  • Have a keen eye for discreetly observing and noting various aspects of the shopping experience.
  • Be willing to adapt to varying assignment types and industries.
  • Provide unbiased, honest feedback and complete online surveys promptly.

Responsibilities

  • Select missions that match personal style and preferences.
  • Visit boutiques, online platforms, or luxury showrooms and engage authentically with the experience.
  • Observe and evaluate every element, from ambiance and service to post-purchase care.
  • Share insights through an online questionnaire.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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