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Domes Resorts & Reserves

Curated destinations with culture-driven hospitality

Night Auditor

Hotel Guest ServicesPosted on Nov 10
Full-timeSchisma Eloundas, GreeceNo salary listedIn-person

About the Job

Requirements

  • Good numerical skills.
  • Good spoken and written English.
  • Good knowledge of Opera or a similar property management system and other hotel software.
  • The ability to prioritise, work under pressure and resolve issues quickly.
  • The ability to manage several tasks at once, such as completing the audit while looking after guests.
  • A problem-solving approach, an eye for detail and the ability to think quickly when challenges arise.
  • The ability to apply hotel policies while keeping guests satisfied.

Responsibilities

  • Welcome and assist guests with check-in, check-out and other requests during the night.
  • Handle guest concerns efficiently and with a positive attitude.
  • Keep the lobby and front desk clean, organised and secure.
  • Respond promptly to calls, emails and other messages.
  • Carry out the night audit, checking the accuracy of daily revenue postings across all departments, such as rooms and food and beverage.
  • Reconcile and balance cash, card and other payments.
  • Prepare daily reports for management, including occupancy, revenue and expense summaries.
  • Monitor the security of the premises during the night shift and report anything suspicious.
  • Lead the response to emergencies, such as fire alarms or medical situations, and coordinate with the right teams.
  • Support other departments, such as housekeeping or maintenance, if an emergency arises.

Desired Qualifications

  • Excellent communication and interpersonal skills with guests and colleagues.
  • Previous experience in front office or guest services, ideally in luxury hospitality.
  • A degree or diploma in hospitality.
  • A second foreign language.

About the Company

Domes Resorts & Reserves

Curated destinations with culture-driven hospitality

Domes Resorts & Reserves curates lifestyle hospitality experiences in Greece and select European destinations. The company handpicks destinations with cultural appeal and builds its offerings around curated concepts, signature experiences, and distinctive brands to create memorable stays. Its products are experiential hospitality experiences across regions like Crete, the Ionian Islands, Chalkidiki, the Cyclades, Athens, and Portugal, delivered through a network of properties and brand concepts designed to showcase local culture. The company differentiates itself from competitors by focusing on culture-sharing destinations and developing branded concepts and experiences rather than just hotels or rooms. The goal is to connect cultures and celebrate destinations by offering meaningful, artistically driven stays that reflect local culture and community.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Greece
Founded
2008

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