G

gorjana & Griffin

Fine jewelry for wholesale and D2C

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeShort Hills, Millburn, NJ, USAIn-person

About the Job

Requirements

  • At least one year of experience in a retail leadership position.
  • Must be over the age of 18.
  • Ability to lift or move at least 50 pounds.
  • Ability to bend, squat, twist, and reach.
  • Ability to stand and/or walk for at least six hours per shift.
  • Ability to work nights, weekends, and holiday shifts as needed by the business.
  • Ability to work full-time hours with open availability.

Responsibilities

  • Own overall store performance and key performance indicators.
  • Represent the brand by educating customers on its history and demonstrating knowledge of the product and industry.
  • Create effective action plans to maintain or improve store performance.
  • Build new and repeat business through customer clienteling.
  • Recruit, onboard, and develop internal and external talent.
  • Communicate initiatives and goals clearly and in a timely and effective manner.
  • Lead collaboratively, encourage team members to share ideas and opinions, and foster accountability and trust.
  • Provide a positive customer experience to purchasing and non-purchasing customers.
  • Lead by example in setting expectations for the team's daily conduct and personal presentation in store.
  • Lead and coach team members on return policies while prioritizing the customer experience.
  • Respond to customer complaints and concerns professionally and work toward resolution.
  • Lead execution of brand visual standards and updates.
  • Execute daily store operations in a timely and efficient manner.
  • Schedule team members according to business needs and budget.
  • Manage store inventory in detail and in accordance with standard operating procedures.
  • Lead opening and closing duties.

Desired Qualifications

  • Adapt readily to change.
  • Demonstrate organization and time-management skills.
  • Identify and recruit talent.
  • Be motivated and results-driven.
  • Be receptive to coaching and feedback.
  • Demonstrate passion for the gorjana brand.

About the Company

gorjana & Griffin

Fine jewelry for wholesale and D2C

Gorjana designs and sells fine jewelry focused on pieces that can be layered and mixed to reflect personal style. It serves both wholesale (B2B) and direct-to-consumer (D2C) channels via a wholesale website and a growing network of retail stores, with sourcing managed from a single warehouse. The brand stands out by blending early online wholesale capabilities with a strong D2C and brick-and-mortar presence, supported by efficient procurement and steady profitability. Its goal is to grow revenue into the hundreds of millions by expanding product lines and retail footprint while helping customers express themselves through layered jewelry.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Laguna Beach, CA
Founded
2004

Recently Posted Jobs

Explore more opportunities at gorjana & Griffin

See more jobs