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Astreya

AI-powered managed IT services provider

AV Installation Technician 2

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$21.27 - $33.58 /hr

About the Job

Requirements

  • Work unsupervised when necessary.
  • Read and understand audiovisual schematics.
  • Have data-gathering, reporting, metrics, and administrative skills.
  • Have knowledge of audiovisual and videoconferencing systems in a corporate environment, including Microsoft Teams, Zoom, Google Meet, Cisco, BlueJeans, and Pexip.
  • Understand TCP/IP networking.
  • Understand audio and video protocols and codecs.
  • Draft and present technical reports in English.
  • Have skills and experience installing modern audio, videoconferencing, and audiovisual systems.
  • Understand the end-to-end complexities of an audiovisual and video installation project.
  • Be available for flexible schedules, including early or late hours and weekends; evening, overnight, and weekend work is required.

Responsibilities

  • Provide end-to-end system engineering and quality assurance for integrated audiovisual and videoconferencing technologies in corporate and public-sector environments.
  • Own delivery of the audiovisual systems integration process on assigned projects and more generally by analyzing, documenting, and implementing installation best practices.
  • Install audiovisual systems, including first-fix containment, cable pulling, and structural fixings; second-fix equipment installation, patching, and configuration; and handover checks and commissioning assistance.
  • Collaborate with the installation team to meet deadlines and deliver consistent quality.
  • Interpret and follow technical and construction drawings.
  • Prepare equipment and other parts for upcoming installations.
  • Follow and maintain onsite housekeeping standards.
  • Conduct planned and reactive maintenance visits to diagnose faults and make repairs.
  • Help improve efficiency and project delivery by maintaining processes and good working practices.
  • Attend team briefings and provide ideas and suggestions.
  • Report progress and issues to the Lead Engineer and Project Manager to support project goals.
  • Provide feedback and support to the Project Manager after installations, including commissioning or snagging assistance.
  • Attend role-appropriate training.
  • Maintain audiovisual equipment in multimedia and presentation rooms; set up and support equipment, provide meeting-room support, assist with multimedia broadcasting, and respond to emergency or ad hoc requests.
  • Perform regular preventative room checks, report faults promptly through the correct process, and proactively maintain audiovisual equipment.
  • Provide first-line support by diagnosing and resolving minor faults and problems onsite.
  • Perform equipment power-down and power-up procedures when required, including out-of-hours work.

About the Company

Astreya

AI-powered managed IT services provider

Astreya provides IT managed services for large enterprises, designing, deploying, and running their technology environments. Its offerings cover cloud, infrastructure, security, digital workplace services, and AI-powered support, including an AI-driven service desk and an AI Ops platform. It differentiates itself by tightly integrating with a client’s existing stack and partnering with platforms like Google Cloud, Databricks, and ServiceNow to deliver end-to-end managed IT with in-house AI capabilities. Its goal is to help enterprises run IT more efficiently and securely while expanding impact through partnerships and acquisitions, including supporting Cognizant's AI-first managed services strategy.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
San Jose, CA
Founded
2001

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