Senior Technical Delivery Manager
About the job
- 8–10+ years of progressive delivery or project management experience in a consulting or client services environment.
- Experience serving as the primary point of contact for vice president- or C-level stakeholders on large projects, delivering difficult messages, navigating client dynamics, and building trust that expands relationships.
- Experience operating within enterprise-level organizations and navigating procurement, governance structures, and multi-stakeholder decision-making.
- Deep proficiency in Agile and hybrid delivery approaches, with the ability to tailor methodology to client context.
- A collaborative and coaching mindset, with a focus on team and client success.
- Lead delivery execution across a portfolio of concurrent engagements, owning scope, timeline, margin, risk, and stakeholder communication end-to-end.
- Serve as the primary point of contact for client executives, driving alignment, resolving escalations, and building trust to support long-term relationships.
- Own project financial health by tracking burn rate, forecasting margin impact, and taking corrective action.
- Lead commercial conversations with clients about change requests, SOW amendments, and scope governance, protecting margin while preserving the relationship.
- Partner with Technical Leads to shape team composition, adjust resourcing across project phases, and coach team members on performance and growth.
- Drive risk identification, mitigation planning, and resolution across complex, multi-workstream engagements.
- Contribute to the evolution of UDig's delivery practice.
- A bachelor's degree in Business, Technology, or a related field is preferred.
About the company
Udig provides technology-agnostic consulting and transformation services to help organizations plan, build, and transform their initiatives. It works by partnering with clients to map their journey—from strategy through implementation—tailoring solutions to each client’s unique needs. Unlike firms tied to a single technology stack, Udig emphasizes a collaborative, results-focused approach that guides clients from good to great and leaves them with improved capabilities and outcomes. The company’s goal is to help clients achieve their key objectives by delivering customized strategy and transformation support that fits their path forward.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Washington DC, District of Columbia
Founded
2001
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Simplify's Take
What believers are saying
- UDig’s Sales Cockpit rollout expands after initial deployment across Ferguson branches in coming months.
- Atlanta expansion and new leadership hires signal active demand generation in 2025 and 2026.
- Multiple sector-specific hires, including financial services and government, broaden near-term pipeline diversity.
What critics are saying
- Sales Cockpit remains limited to selected Ferguson branches, so revenue proof trails deployment.
- Hiring many vertical leaders signals dependence on new logos, not entrenched recurring software revenue.
- Consulting margins stay vulnerable if large clients like Ferguson consolidate work with bigger firms.
What makes Udig unique
- UDig won Ferguson Sales Cockpit, embedding counter workflows into one interface on September 22, 2026.
- UDig markets technology-agnostic consulting across software, data, AI, and frontline workflow modernization.
- Rachel Adams’ Atlanta expansion adds regional go-to-market coverage beyond Richmond, Hampton Roads, and Raleigh.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Hybrid Work Options
401(k) Company Match
Professional Development Budget
Company News
UDig, Ferguson launch Sales Cockpit to streamline counter Sales. September 22, 2026 UDig designed and built Sales Cockpit with Ferguson, a value-added distributor of commercial and residential supplies servicing plumbing, HVAC, and other trade professionals. UDig creates digital experiences and frontline tools people want to use. The collaboration brings many of the sales systems Ferguson's counter associates use every day into one interface, cutting down on any back-and-forth between systems when contractors are waiting at the counter. Sales Cockpit is currently in initial deployment at a limited number of Ferguson branches with plans to expand in the months ahead. Contractors run on tight schedules, and every minute at the counter is a minute they're not on a job site. Sales Cockpit is designed to help associates search, quote, and close orders without switching screens so they can get contractors back on the road faster. The platform also brings Ferguson's modernized payment technology into the counter workflow. "Contractors don't have time to spare, and the associates helping them don't either," said Gordon Kelly, executive vice oresident at UDig. "We started by getting clear on what makes Ferguson different at the counter, then built alongside associates in their branches to drive adoption. We leveraged AI-native delivery to shorten cycle times and build quickly. The result is that associates can stay focused on the person in front of them, with the systems behind the counter working quietly in the background." "Sales Cockpit brings the systems our associates use every day into one cohesive, intuitive interface, built around the workflows and flexibility our associates already know," said Jeff Walbert, senior vice president of operations at Ferguson. "Working with UDig, we moved quickly without losing that focus. I'm looking forward to seeing how these improvements help our teams serve customers with greater speed and build on the strong relationships that define Ferguson." UDig will share more about Sales Cockpit and its work with Ferguson to support trade professionals at the Industrial Supply Association Fall Summit, Oct. 27 in San Antonio, Texas.
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