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Xylem

Global water technology provider and services

Aftermarket Sales Account Specialist

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • High school diploma or equivalent.
  • Up to 3 years of experience.
  • Strong communication skills.
  • Ability to communicate within departments for alignment and information sharing.
  • Customer-facing interaction experience.
  • Sales experience.
  • Ability to learn sales techniques and company products and services.
  • Ability to understand entry-level concepts in execution and organization skills.
  • Ability to execute tasks with guidance and work under clearly defined guidelines.
  • Basic understanding of enterprise resource planning (ERP) and customer relationship management (CRM) systems.
  • Fluency in Microsoft Office applications, including Outlook, Word, and Excel.
  • Must be able to sit, stand, hear, and see on a constant basis; walk, write, and type frequently; climb and descend stairs; and bend, carry, reach, push, and pull occasionally.
  • Must be able to operate a computer and communicate verbally, in writing, and via telephone.
  • May be exposed to varying amounts of dust and dirt, and work surfaces may include concrete.
  • Some travel to other locations, meetings, and/or seminars is required; travel is 10%.

Responsibilities

  • Contact new and existing customers to sell new and recurring business.
  • Create and deliver quotes and proposals to customers.
  • Ensure customer satisfaction and retention.
  • Accurately record information in the customer relationship management system for forecasting.
  • Stay up to date on company and customer technology to remain a trusted partner.
  • Complete routine sales following established practices and policies.
  • Sell less-complex products and services through tactical sales.
  • Manage smaller accounts and revenue responsibilities, with fewer accounts.
  • Partner with senior sales representatives to build contacts and identify opportunities.
  • Respond to client inquiries and recommend appropriate products and services.
  • Execute the sales strategy, generate sales reports, identify opportunities to increase sales volume, and ensure service levels are met.
  • Work with the outside sales team as needed to achieve sales goals and revenue targets.
  • Perform other duties as assigned.

Desired Qualifications

  • A Bachelor of Arts or Bachelor of Science degree is preferred.

About the Company

Xylem

Global water technology provider and services

Xylem is a global water-technology provider serving municipal, industrial, commercial, and residential customers with products, systems, and services for the full water cycle. Its offerings include pumps, valves, heat exchangers, controls, and dispensing equipment, plus smart meters, network devices, and data analytics. The company combines equipment sales with recurring revenue from maintenance, repairs, digital solutions, and consulting. It differentiates itself through a broad, integrated portfolio across water infrastructure, applied water, measurement and control, and services, a global presence in more than 150 countries, and strategic acquisitions (such as Sensus in 2016 and Evoqua in 2023) that expand its metering, data analytics, and treatment capabilities. Xylem’s goal is to help customers collect, move, treat, and return water efficiently and sustainably, enabling better water management and resource stewardship.

Company size
10,001+
Company stage
IPO
Headquarters
Washington DC, District of Columbia
Founded
2011

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