Lead Tasting Room Associate

Job Description

Company Summary

We’re the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we’re driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we’re the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more driving industry-leading growth for us today. But we’re just getting started. Our ability to stay at the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.

Position Summary

A Tasting Room Lead represents the company and brand, leading the team as a point person. Knowledge of wines, wine production and the wine industry is a plus. The candidate will be expected to learn on the job and provide guests with a working knowledge of current vintage wines. This candidate would also be tasked with supervising other team members, and ensuring standards are always upheld.

Responsibilities

• Prepare the tasting room for opening & closing
• Present, pour and educate the customer on selected wines for tasting and lead tours
• Share knowledge of our winery, wines and founder’s story with guests & members
• Ability to operate POS & WineDirect interface accurately and efficiently
• Actively promote the sale of wine, events and tours to members
• Strong customer service, verbal and communication skills 
• Self-motivated, takes initiative to complete tasks within a timely manner 
• Represents the company and brand, professionally and graciously with both a professional appearance and demeanor
• Knowledge of wines, wine production and the wine industry and previous industry related experience is required
• Education and training of tasting room associates and support staff
• Ability to supervise the floor in the absence of the managers
• A thorough understanding of our practices and execution of our VIP experiences
• Elevated service to guests
• Strong organizational skills with attention to detail
• Fluent and timely phone and email responses
• Communication with servers/bussers/hosts
• Maintaining cleanliness and tidiness of facilities
• In-depth knowledge of experiences, club, and current information of BKR/MFN
• Inventory, including ordering and receiving of wine and non-wine items
• Reservation and floor management via tockMerchandise ordering, pricing, inventory and organization
• Calculate and report tips

Minimum Qualifications

●       Must be able to lift up to 50lbs (a case of wine)

●       Must be able to work in a team

●       Must be able to multitask

●       Must be able to work weekends and holidays

●       Must be friendly and approachable

Preferred Qualifications

• Strong organization and problem-solving abilities
• Capabilities to be flexible and manage constantly changing priorities with enthusiasm
• Commitment to high standards, detail oriented, coachable, and highly motivated
• Wine or industry related experience is required
• Previous management experience is preferred

Physical Requirements/Work Environment

●       Must be able to lift 50lbs or a case of wine

●       Must be 21 years of age

Location

Paso Robles, California

Additional Locations

Job Type

Full time

Job Area

Hospitality & Retail

The salary range for this role is:

$20.59 - $30.88

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).