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Veeva Systems

Builds cloud software for life sciences

IT Lead Consultant / Service Delivery Lead - Cloud CRM

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in Hungary

About the Job

Requirements

  • At least 8 years of experience configuring, supporting, or implementing enterprise customer relationship management solutions such as Veeva, Salesforce, or Microsoft Dynamics.
  • Proven leadership experience managing project teams and taking ownership of end-to-end client deliverables.
  • Strong client communication and stakeholder management skills, including the ability to navigate complex business conversations.
  • Strong organizational skills and the ability to work independently in a remote environment.
  • Fluency in written and verbal English.

Responsibilities

  • Lead project delivery teams and guide junior and senior consultants.
  • Oversee the successful execution of configuration changes, feature activations, and system enhancements.
  • Serve as the primary trusted advisor for customer stakeholders, manage expectations, lead workshops, and present strategic recommendations.
  • Translate complex business requirements into scalable technical designs on the Vault CRM platform.
  • Guide clients toward Veeva and life sciences industry best practices while ensuring seamless integration and high client satisfaction.

Desired Qualifications

  • Direct experience with Veeva Commercial applications or Salesforce.com.
  • Experience in the life sciences or pharmaceutical industry.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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