Field Service Software Technician Entry Level

Our Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices in hospitals throughout the United States, with the support of an on-site team

This is a great opportunity for you to advance your technical and leadership skills!

You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning the medical device industry.

Job Responsibilities:

• Organizing, testing, and updating medical devices, installing, and configuring hardware,    software, and network products.
• Set-up and organization of equipment and workstations.
• Conduct routine checks and records data from product tests after installation and configuration. 
• Manage project timelines and customer needs.

Schedule:

• Part-time commitment requiring travel and flexibility with typical weeks entailing 40+ hours of work.
• Assignment-based schedule that typically require 1 – 3 weeks onsite.  3 weeks of open availability a month required. Travel nationally to support customer needs.
• Specifically this will be two weeks in Batesville locally setting up new product and 1 week traveling to perform installs on customer location

Travel Needs:

• An active and unrestricted driver license is required for this position 
• Must have a personal vehicle and be willing to use it for job related assignments up to 3 hours from home
• Must be located within 1 hour of a major airport

Required Qualifications:

• Minimum 1 year related technical experience required
• 3+ years’ experience in field technical role with focus on both hardware and software installations preferred
• Experience in field service, engineering, biomedical, maintenance, electronics, electrical, technical work, or IT is preferred for this position
• Prior military veterans with experience in an electronics, maintenance, or IT related MOS encouraged to apply!
• Professional business acumen including communication and soft skills required
• Must be comfortable with basic software programs and Microsoft operating system 
• Ability to assemble and disassemble equipment and devices 
• Ability to sit and stand for long periods of time and lift up to 50 pounds
• Ability to work independently in customer settings with minimal supervision required

Preferred Qualifications:

• Biomedical Technician experience is a plus but not necessary

Benefits:

• This position is not eligible for our Medical Benefits.

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.  

Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities.  Thus, upon selection, individuals must complete healthcare facility credentialing process.  To obtain credentials, individuals must meet the immunization requirements specified by the facility.  Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodation or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.  

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship. 

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.