EPOS

Unifies SaaS, payments, financing for SMEs

Head of Organisational & Talent Development - Duo role with HRBP

Learning & Development +1Confirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

A minimum of 8 years of human resources experience, with strong exposure to human resources business partnering, organisational development, and/or talent development.
Proven experience partnering with senior stakeholders and leadership teams.
Experience in organisation design, performance management, and learning and development frameworks.
Experience in fast-paced or scaling environments; technology experience is preferred.
Strong stakeholder management, communication, and influencing skills.
Strategic thinking with strong execution capability.
Hands-on, adaptable, and commercially driven.
Candidates from an organisational development and talent development consulting background will be considered.

Responsibilities

Partner closely with senior leadership to align people strategy with business priorities.
Advise on organisation, talent, and performance matters.
Translate business goals into actionable people strategies and execution plans.
Lead organisation design, restructuring, and workforce planning aligned with the growth strategy.
Drive organisational effectiveness, role clarity, and operating model optimisation.
Lead change management initiatives across transformation and scaling efforts.
Design and implement learning and development strategies to build critical capabilities.
Establish leadership development programmes and succession planning frameworks.
Drive onboarding, training, and career development pathways.
Identify capability gaps and implement targeted development initiatives.
Define, drive, and embed company culture aligned with business strategy and core values.
Partner with leadership to build a high-performance, accountable, and transparent culture.
Lead employee engagement initiatives, including surveys, pulse checks, and action planning.
Translate culture into observable behaviours, rituals, and management practices.
Address cultural gaps and drive alignment across teams and markets.
Drive performance management frameworks, including objectives and key results, key performance indicators, and appraisal cycles.
Partner with leaders to improve team effectiveness and engagement.
Monitor and improve retention and talent outcomes.
Lead and develop HRBP and organisational development/talent development capabilities within the HR team.
Set priorities, objectives and key results, and development plans for the team.
Build a commercially driven and business-oriented human resources function.
Work closely with centres of excellence, including talent acquisition and compensation and benefits, to deliver integrated human resources solutions.
Ensure consistency and scalability across markets and business units.

Desired Qualifications

Technology experience in fast-paced or scaling environments.

Head of Organisational & Talent development (duo role with HRBP)

EPOS · Menara Shell, KL Sentral, Malaysia · Full-time · Posted 2026-05-23

Workplace: on_site

Department: EPOS Global Solutions Sdn Bhd

Description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

We are looking for a Senior HRBP (Senior Manager / Associate director) with strong Organisational Development (OD) and Talent Development (TD) background.

This role will act as a due role of strategic partner to business leaders, while driving organisation design, talent capability building, and a high-performance culture to support business growth. The ideal candidate is both strategic and hands-on, with strong business acumen and experience in scaling organisations, developing leaders, and driving people outcomes.

Key Responsibilities

1. Strategic HR Business Partnering

Partner closely with senior leadership to align people strategy with business priorities
Act as a trusted advisor on organisation, talent, and performance matters
Translate business goals into actionable people strategies and execution plans

2. Organisational Development

Lead organisation design, restructuring, and workforce planning aligned with growth strategy
Drive organisational effectiveness, role clarity, and operating model optimisation
Lead change management initiatives across transformation and scaling efforts

3. Talent Development & Leadership Capability

Design and implement learning & development strategies to build critical capabilities
Establish leadership development programmes and succession planning frameworks
Drive onboarding, training, and career development pathways
Identify capability gaps and implement targeted development initiatives

4. Organisation Culture (OC) & Engagement

Define, drive, and embed company culture aligned with business strategy and core values
Partner with leadership to build a high-performance, accountable, and transparent culture
Lead employee engagement initiatives (e.g. surveys, pulse checks, action planning)
Translate culture into observable behaviours, rituals, and management practices
Address cultural gaps and drive alignment across teams and markets

5. Performance Management & Culture

Drive performance management frameworks (OKRs, KPIs, appraisal cycles)
Build a high-performance, accountable, and transparent culture
Partner with leaders to improve team effectiveness and engagement
Monitor and improve retention and talent outcomes

6. Leadership & Team Management

Lead and develop HRBP and OD/TD capabilities within the HR team
Set priorities, OKRs, and development plans for the team
Build a strong, commercially driven and business-oriented HR function

7. Cross-Functional Collaboration

Work closely with COEs (TA, C&B) to deliver integrated HR solutions
Ensure consistency and scalability across markets and business units

Requirements

Minimum 8 years of HR experience, with strong exposure in HRBP, OD, and/or Talent Development
Proven experience partnering with senior stakeholders and leadership teams
Experience in organisation design, performance management, and L&D frameworks
Open to consider candidates from OD & TD consulting background
Experience in fast-paced / scaling environments (tech preferred)
Strong stakeholder management, communication, and influencing skills
Strategic thinking with strong execution capability
Hands-on, adaptable, and commercially driven

Apply

Apply at EPOS

About the Company

EPOS

Unifies SaaS, payments, financing for SMEs

EPOS acts as an all-in-one digitalisation partner for small and medium-sized enterprises. Its flagship EPOS360 product unifies software as a service (SaaS), payments, and financing in one ecosystem, giving SMEs access to AI-powered tools that help them run operations smarter and scale faster. The platform works by integrating disparate business apps, payment processing, and financing options into a single seamless system, enabling automation, data-driven decisions, and easier cash flow management. What sets EPOS apart is its end-to-end approach: instead of piecemeal solutions from different vendors, it provides a unified platform designed specifically for SMEs to digitally transform with confidence. The company’s goal is to turn everyday operational complexity into growth opportunities, helping businesses digitize and expand with practical, integrated tools.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore
Founded: 2012

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