Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

MISSION DU POSTE

Au sein de l’équipe de leadership du commerce de détail New Balance, les chefs d’équipe en magasin à temps plein soutiennent les opérations telles que l’ouverture et la fermeture du magasin, l’atteinte des objectifs de performance, les tâches opérationnelles et l’offre d’une expérience de calibre mondial à nos clients. Vous dirigerez par l’exemple en incarnant les compétences clés de New Balance.

RESPONSABILITÉS PRINCIPALES

Être une présence positive de leadership sur la surface de vente, tout en communiquant et en encadrant de façon professionnelle l’ensemble des employés
Être orienté(e) vers les résultats et atteindre les indicateurs clés de performance du magasin grâce à la formation et au développement des employés
Aider le/la directeur(trice) du magasin à créer les horaires et prendre l’initiative lors des réaménagements de la surface de vente
Offrir une excellente expérience client en utilisant notre modèle de service GUEST
Assurer une gestion opérationnelle efficace : ouverture et fermeture du magasin, contrôle des stocks, respect des procédures opérationnelles
Participer au recrutement, aux entrevues et à l’embauche de talents de premier plan
Respecter les règlements en matière de sécurité et de rapports, y compris les procédures appropriées de levage

EXIGENCES POUR RÉUSSIR

Minimum de 2 ans d’expérience en supervision dans le commerce de détail (un atout)
Diplôme d’études secondaires ou formation équivalente
Aptitudes démontrées en leadership
Excellentes compétences en service à la clientèle et en communication verbale
Disponibilité pour travailler selon un horaire flexible afin de répondre aux besoins d’un commerce de détail dynamique, incluant les fins de semaine et les jours fériés
Capacité de :
- soulever fréquemment des charges de 4 lb
- soulever occasionnellement des charges maximale de 8 lb
- s’agenouiller ou s’accroupir fréquemment
- déplacer des boîtes de marchandises jusqu’à 50 lb (avec assistance au besoin)
- rester debout pendant de longues périodes
- monter des échelles occasionnellement
- monter et descendre des escaliers fréquemment (selon l’emplacement)

--------------------------------------------------------------------------------------------------------------------------------

JOB MISSION
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.

MAJOR RESPONSIBILITIES

Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
Be results driven in achieving our store key performance indicators through training and development of our associates
May assist store manager in creating the schedule and taking the lead in floor moves
Deliver a great guest experience utilizing our GUEST service model
Be operationally sound, opening/closing the store, inventory control, operational procedures
Be involved in recruiting/interviewing/hiring of top talent
Follow safety and reporting regulations, including proper lifting procedures

REQUIREMENTS FOR SUCCESS

2 years’ retail supervisory experience preferred
High school diploma or equivalent educational experience
Demonstrated leadership ability
Strong customer service and verbal communication skills
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

About the company

New Balance is a major footwear and apparel company that sells athletic shoes and clothing in more than 120 countries. It focuses on performance, quality, and craftsmanship to ensure comfort and a good fit for athletes. The company’s products are built through careful design and manufacturing choices to enhance movement and support, rather than relying on hype or fad trends. What sets New Balance apart is that it remains privately held, which the company says allows it to act independently and pursue its own standards without shareholder pressure, while continuing to invest in its associates and communities. New Balance aims to push boundaries—whether by updating styles, improving production methods, or expanding its headquarters—while maintaining integrity and teamwork. Its broader goal is to help people move well, support athletes, and contribute positively to the communities in which it operates.

Company Size

10,001+

Company Stage

Grant

Total Funding

$80K

Headquarters

Boston, Massachusetts

Founded

1906

Get referred to New Balance

See people who can refer or advise you

Simplify's Take

What believers are saying

New Balance reported $9.2 billion in 2025 sales and 14,000 associates.
Mexico will end 2026 with 21 stores, extending omnichannel distribution.
Fall 2026 launches like 204L, 2010, and 991v2 keep product freshness.

What critics are saying

New Balance sued Decathlon on September 15, 2026, signaling costly trademark defense.
Stolen Action Bronson 2811 inventory leaked onto resale markets, exposing distribution control gaps.
If courts weaken N-logo protection, imitators commoditize New Balance's signature branding.

What makes New Balance unique

New Balance's Made in USA footprint distinguishes it from Nike and Adidas.
Its September 2026 military contract reinforces American manufacturing and institutional credibility.
Collaborations with Miu Miu, Action Bronson, and Ayo Edebiri sustain cultural relevance.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Vacation
Paid Holidays
Parental Leave
Professional Development Budget
Wellness Program

Growth & Insights and Company News

6 month growth

17%

1 year growth

19%

2 year growth

19%

Hypebeast

Oct 23rd, 2026

Todd Snyder and New Balance reunite for the T500 "Cafe Pack"

Todd Snyder and New Balance reunite for the T500 "Cafe Pack" The 1982 tennis classic receives an elevated overhaul featuring hairy suede, crocodile-stamped leather, and gum soles. Summary. New Balance has partnered with Todd Snyder to introduce the exclusive T500 Cafe Pack in Espresso and Milk colorways The updated 1982 court silhouette replaces traditional canvas with a mix of hairy suede and crocodile-stamped leather atop a gum midsole The limited-edition collaboration launches October 22 at 10 AM ET exclusively via Todd Snyder channels for $130 USD New Balance and menswear designer Todd Snyder have officially introduced the T500 "Cafe Pack", delivering an elevated take on the archival 1982 court shoe. Originally engineered in 1982 for tennis performance, the T500 transitioned naturally into everyday street culture, embraced by skaters and style outsiders for its flat, grounded profile. Reimagined through a contemporary leisure lens, this modern release retains its classic court foundation while upgrading its construction with refined, tactile materials. Replacing the silhouette's traditional canvas uppers, the design incorporates a contrasting blend of hairy suede and crocodile-stamped leather for added texture and polish. The low-profile uppers sit atop a distinct gum midsole, introducing an understated nod to 1980s athletic engineering over traditional vulcanized sole units. Offered in two distinct colorways - "Espresso" and "Milk" - the palette draws direct aesthetic cues from the warmth, textures, and canine visitors of local neighborhood coffee shops. The Todd Snyder x New Balance T500 "Cafe Pack" releases October 22 at 10 AM ET for $130 USD, available exclusively at online and all Todd Snyder retail locations.

Sneaker Bar Detroit

Oct 19th, 2026

New Balance 9060 "Trail Hiker" Pack adds outdoor-inspired details.

New Balance 9060 "Trail Hiker" Pack adds outdoor-inspired details. Published on Oct 19, 2026 New Balance is bringing a few hiking-inspired details to the 9060 with its upcoming "Trail Hiker" Pack. The shoes keep the bulky shape of the original but replace traditional laces with an adjustable toggle system. There's also more suede across the upper, with two colorways featuring olive green and purple. - Advertisement - The olive pair combines dark green suede with off-white perforated panels, black "N" logos, and a matching black sole. Neon green accents run through the eyelets and appear on the tongue and forefoot. The purple version has a similar build, although the darker suede is paired with bright pink details instead. Both pairs come with rope-style laces, adding to the hiking shoe influence. Much of the regular 9060 remains unchanged, particularly the oversized sculpted midsole and ABZORB cushioning. The layered panels are still there as well. Most of the differences come down to the materials and lacing, rather than any major changes to the shoe itself. The pack arrives after New Balance introduced the 9060R earlier this year, which featured an upper influenced by the 993. That release brought a more noticeable change to the model's construction, while these new versions stick closer to the original design. The New Balance 9060 "Trail Hiker" Pack is already available through international New Balance channels. Both colorways are expected to release in the U.S. during Winter 2026, priced at $160 each. New Balance 9060 "Trail Hiker" Style Code: U90602M3 Release Date: 2026 Price: $160 New Balance 9060 "Trail Hiker" Style Code: U90605KU Release Date: $160 Price: $160

SELECTA BISSO

Oct 18th, 2026

New Balance 2000 "Metallic Pack": two retro Colors dive into the tech aesthetic of the 90s.

New Balance 2000 "Metallic Pack": two retro Colors dive into the tech aesthetic of the 90s. * Published October 18th 2026 Baskets de sport New Balance continues the development of its new 2000 with a "Metallic Pack" expected for the Fall/Winter 2026 season. Two new variations extend the retro-futuristic universe of the silhouette, with an aesthetic that once again seems to draw on the visual codes of technology and design from the 1990s and early 2000s. During the initial presentation of the New Balance 2000, the Boston brand explained that it had drawn on the imagery of old iMacs, Game Boys and other translucent electronic devices emblematic of the Y2K era to develop its first blue colorway. With this new "Metallic Pack", this nostalgic approach seems to continue, even though New Balance has not yet officially confirmed the precise inspirations for these two versions. Two radically opposite atmospheres. The first color scheme plays on shades of turquoise and teal that immediately evoke certain graphic objects characteristic of the 90s. A color combination that may remind those with a more nostalgic bent of the famous turquoise and purple patterns once found on "Jazz" paper cups, which have since become true visual symbols of that period. The second version completely changes the tone with a much more explosive palette. Called "Neo Flame," it combines different shades of red, orange, and yellow to create a flamboyant effect. Despite their very different identities, the two sneakers share a similar construction. A black mesh base dominates the upper, allowing the colorful accents and metallic elements to truly stand out. Baskets de sport The New Balance 2000 continues to assert its identity. With the 2000, New Balance developed a silhouette that blends running references, contemporary technology, and Y2K aesthetics. Rather than simply reproducing a sneaker from its archives, the brand seems to be aiming to build a new model capable of translating the visual codes of an era that has become particularly influential in current fashion. This "Metallic Pack" fits perfectly into this logic: a dark and technical base, very graphic accents and two palettes capable of telling a different story each. The New Balance 2000 "Metallic Pack" is announced for Fall/Winter 2026, with sales planned at New Balance and a selection of retailers. The price announced in the United States is $170 per pair. Model: New Balance 2000 Bundle: Metallic Pack Colors shown: Teal / "Neo Flame" Reference provided: U20003OT US Price: $ 170 Sortie: Fall-Winter 2026 Tendance mode Article written by: bisso LifeStyle. Partner offers.

Hypebeast

Oct 16th, 2026

New Balance delivers the 992 Made in USA in "Medusa Green"

New Balance delivers the 992 Made in USA in "Medusa Green" The retro runner pairs dark green mesh and teal stitching with rich Thunder Brown suede. Summary. New Balance has introduced the 992 Made in USA in Medusa Green for its Fall/Winter 2026 collection The design pairs a dark green mesh upper and teal accent stitching with Thunder Brown suede overlays and matching tooling The sneaker officially releases on October 27 2026 via New Balance and select retailers for $200 USD Name: New Balance 992 Made in USA "Medusa Green" Colorway: Medusa Green/Thunder Brown SKU: U992BB MSRP: $200 USD Release Date: October 29, 2026 Where to Buy: New Balance New Balance has officially unveiled the New Balance 992 Made in USA "Medusa Green," expanding its footwear roster for the colder months. The seasonal offering dresses the beloved archival runner in an earthy mix of deep greens and rich brown suede tailored for Fall/Winter 2026. The construction centers on a dark green breathable mesh base, overlaid with tonal paneling highlighted by precise teal stitching along the contours. Providing an earthy contrast, Thunder Brown suede sweeps across the mudguard from the toe through the lateral and medial profiles before wrapping the heel. This muted palette carries directly onto the ABZORB-cushioned midsole and durable rubber outsole, grounding the silhouette in uniform natural tones. Contrasting white accents brighten the look, appearing on the laces, collar lining, and the outer trim of the midfoot "N" insignias. Archival detailing remains true to the original 992 form, featuring grey panels housing "992" text near the rear, embroidered "USA" lettering on the heel tab, and standard New Balance branding across the tongue. The New Balance 992 Made in USA "Medusa Green" drops October 27, 2026.

HeraldScotland

Oct 15th, 2026

Edinburgh skate shop teams up with New Balance for 25th anniversary.

Edinburgh skate shop teams up with New Balance for 25th anniversary. The New Balance Numeric 480 Focus Scotland (Image: Albie Clark) A global footwear and clothing brand has teamed up with Scotland's longest-running independent skate shop to celebrate the store's 25th anniversary. Founded in April 2001, Focus Skateboard Shop has spent a quarter of a century operating as a cornerstone of the Scottish skateboarding community, supplying hardware, footwear and clothing from its store on Edinburgh's historic Royal Mile. As part of its milestone celebration, Focus has collaborated with New Balance Numeric, the dedicated skateboarding footwear and apparel division of New Balance, to launch a limited-edition skate shoe. The New Balance Numeric 480 Focus Scotland shoe features a blue suede and white leather upper decorated with custom unicorn graphics in homage to Scotland's national animal. The premium collaborative sneaker comes in custom bespoke packaging within a handmade tote bag crafted by historic local tailors Stewart Christie & Co, and accompanied by a limited 24-page commemorative zine illustrated by renowned skate artist Jon Horner. Ahead of the highly-anticipated release on Saturday, October 17, a teaser promotional video, filmed in the Scottish Highlands, has appeared on social media. To celebrate the anniversary and the release, Focus is hosting a special party at The Pitt Market along the Granton waterfront in Edinburgh on Saturday, October 17, featuring a 16-foot-wide, 5-foot-high mini ramp built by Odyssey Skateparks, a brand-new video premiere and exclusive product launches. In 2015, Focus collaborated with Scottish post-rockers Mogwai on a limited-edition line of skateboard decks and t-shirts to celebrate the band's 20th anniversary. The skateboards featured artwork incorporating the band's iconic album covers. READ MORE: The collaboration was initiated by Focus founder Sibs Roberts, who combined his love for the band with Mogwai guitarist Stuart Braithwaite's well-known passion for skateboarding. Five years later, Focus also released a Dee Dee-inspired Yoker skateboard in an unofficial homage to Scottish comic Limmy and his cult-favourite character, with 100% of the profits from the sales of the boards going to Glasgow North West Foodbank, which covers the Yoker area. The New Balance Numeric 480 Focus Scotland shoe will be available to purchase at Focus Skateboard Shop and online from 10am on Saturday, October 17.

New Balance

Team Lead Temps Plein

About the job