Teleport

Air logistics and cross-border delivery network

Officer, Air Contracts

Contract ManagementConfirmed live in the last 24 hours

Full-timeThailandNo salary listed

About the Job

Requirements

Advanced spoken and written English.
Experience with air cargo standards, including requests for proposals, negotiations, and contracts.
Strong analytical and problem-solving skills.
Confident communication skills, including public speaking.
Ability to think quickly and adapt under pressure.
High attention to detail, integrity, and teamwork.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Willingness to travel.
At least a diploma in any discipline.
Two to four years of work experience in the aviation industry.
Understanding of International Air Transport Association Standard Ground Handling Agreement rules and regulations.

Responsibilities

Produce contract documentation and change controls, and ensure timely signatures by authorised personnel.
Collate contract documents and proactively gather and process relevant data for effective contract management.
Develop effective working relationships with contractors.
Assist with service reviews and follow issues through to satisfactory resolution.
Monitor supplier performance against service-level agreements in relevant contracts.
Participate in projects as required.
Act as a back-up to other team members during absences or leave.
Attend relevant meetings as required.

Officer, Air Contracts

Teleport · Chatuchak, Thailand · Full-time · Posted 2025-09-08

Workplace: on_site

Department: Operations

Description

SUMMARY

We transport cargo daily to 100+ stations across Asia, working closely with third-party ground handlers. To ensure service quality, our Air Contracts team develops and manages IATA Standard Ground Handling Agreements (SGHA) and works closely with Air Operations for feedback.

We are seeking a detail-oriented Executive of Air Contracts to support contract production, monitor compliance, and act as the go-to person for all contract details. The role requires strong attention to detail, excellent English communication skills, and the ability to build effective relationships with stakeholders and vendors. You will be based at KLIA or other local offices, reporting to the Manager of Air Contracts at HQ.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Produce contract documentation and change controls and ensure timely signatures by authorised personnel
Collate contract document and proactively gather and process relevant data for effective contract management
Develop effective working relationships with contractors
Assist with service reviews and actively follow issues through until satisfactory resolution
Monitor supplier’s performance against SLAs in relevant contracts
Participate in projects as required
Act as a back-up to other team members during absence / leave etc.
Attend relevant meetings as required

Requirements

Must-Have Skills

Advanced English (spoken & written)
Experience with Air Cargo standards (RFPs, negotiations, contracts)
Strong analytical and problem-solving skills
Confident communicator, including public speaking
Quick thinker, adaptable under pressure
High attention to detail, integrity, and teamwork
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Willingness to travel

QUALIFICATIONS & EXPERIENCE

At least a diploma, any discipline
2-4 years work in the aviation industry
Understands IATA SGHA rules and regulation

Apply

Apply at Teleport

About the Company

Teleport

Air logistics and cross-border delivery network

Teleport moves cross-border air logistics in Southeast Asia by combining AirAsia cargo space with its own freighters and capacity from partner airlines to offer fast, cost-effective shipments for businesses. It works with a hybrid network: exclusive access to AirAsia’s cargo space, owned freighters, and capacity from over 40 partners to create a wide network, handling end-to-end logistics from pickup to last-mile delivery, with some markets operating their own ground sorting, trucking, and customs clearance. It differentiates itself through an asset-light model that lowers costs by using both owned assets and partner capacity, enabling faster, price-competitive service with end-to-end visibility across its network. Its goal is to simplify and speed up cross-border logistics in Southeast Asia by providing reliable, affordable, and scalable air freight and e-commerce delivery solutions.

Company size: 501-1,000
Company stage: Growth Equity (Venture Capital)
Total funding: $100M
Headquarters: Batu Caves, Malaysia
Founded: 2019

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