Q

Quince

Direct-to-consumer fashion and home goods retailer

Embroidery Quality Control Specialist

Inspection & TestConfirmed live in the last 24 hours
Full-timeSanta Fe Springs, CA, USA

About the Job

Requirements

  • At least 2 years of experience in embroidery production, quality control, or decoration operations, with hands-on knowledge of embroidery standards including stitch quality, density, color accuracy, and placement.
  • Proficiency with embroidery software such as Wilcom, Tajima, Hatch, or similar for file review and digitizing verification.
  • Ability to set and enforce quality standards.
  • Strong written and verbal communication skills, including drafting detailed approval and rejection notes and briefing management on quality trends.
  • Proficiency with Cadence, Printavo, Google Sheets, and photography documentation systems.
  • Ability to stand for extended periods and perform detailed visual inspections of garments and decorated products.
  • Ability to stand and walk the production floor for extended periods throughout the shift.
  • Ability to lift up to 40 pounds while moving garment boxes, supplies, and equipment.
  • Ability to work in a production environment with machinery noise, ink, and chemical exposure; personal protective equipment is provided.

Responsibilities

  • Own pre-production approval by reviewing art proofs from third-party decorators and assessing sew-out samples against order specifications, including placement, sizing, color match, stitch quality, and trademark symbols; approve or reject with detailed written notes before production begins.
  • Manage third-party decorator relationships by establishing quality standards with decorators and other partners, conducting inspections during production runs, and reviewing finished samples before shipment.
  • Perform final shipping inspections by visually and tactilely inspecting decorated items for loose threads, puckering, seam integrity, color accuracy, and placement precision; pull non-conforming work and route it to rework or disposal.
  • Track and communicate quality metrics by maintaining records of approvals, rejections, and rework; documenting defect trends by decorator and order type; reporting monthly on quality performance; and escalating issues to the Operations Manager.
  • Conduct daily quality audits with third-party decorators, review performance data, identify root causes of defects, and collaborate on corrective action plans to drive continuous improvement.
  • Maintain a complete audit trail by documenting quality decisions in Cadence, keeping photographic records of pre-production approvals, and organizing digital quality files for compliance and dispute resolution.
  • Support order management by coordinating with the Order Management Coordinator on rush orders, approval timeline changes, and delivery commitment risks driven by quality issues.

Desired Qualifications

  • Experience managing vendor or decorator relationships.
  • At least 5 years in embroidery or decoration quality or production leadership.
  • Experience with heat transfer, sew-on labels, or screen printing as additional decoration types.
  • Familiarity with Madera thread colors and color-matching workflows.
  • Quality Assurance certification.

About the Company

Quince

Direct-to-consumer fashion and home goods retailer

Quince is an online retailer that sells fashion and lifestyle products directly from manufacturers at affordable prices. Customers shop on its website for items like dresses, blouses, leather goods, and home essentials, and the company earns revenue from online sales while reducing costs by cutting out intermediaries. The brand differentiates itself through direct global sourcing to offer affordable luxury and by building a community of advocate customers who share experiences with #OneQuince. Its goal is to provide high-quality products at accessible prices and cultivate a loyal online community around the Quince brand.

Company size
1,001-5,000
Company stage
Series E
Total funding
$958M
Headquarters
San Francisco, CA
Founded
2018

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