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My NRMA

Member-owned travel, tourism, and services provider

Wash Bay Supervisor

Automotive Service & RepairUpdated on Nov 10
Full-timeCairns QLD, AustraliaIn-person

About the Job

Requirements

  • Proven ability to inspire a high-performing detailing team and promote efficiency, safety, and productivity.
  • Willingness to work a rotating roster between 6 a.m. and midnight, Monday through Sunday, including school holidays, weekends, and public holidays.
  • Exceptional written and verbal communication skills.
  • A keen eye for detail and pride in work.
  • A current provisional or full driver's licence.
  • Working rights in Australia.
  • Successful completion of a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.

Responsibilities

  • Ensure every vehicle is presented to the highest standard and deliver a positive customer experience.
  • Oversee vehicle cleaning, inspection, and preparation while maintaining asset quality and availability for rental.
  • Lead by example, communicate clearly, and foster a collaborative team environment to achieve daily goals.
  • Promote and enforce safe work practices, promptly identify hazards, and ensure a safe environment for all team members.
  • Uphold company policies, procedures, and compliance standards, ensuring all work is completed honestly and accurately.
  • Prioritise and delegate tasks effectively, ensuring deadlines are met and operations run smoothly.
  • Drive operational efficiency by monitoring workflows, identifying improvements, and ensuring optimal use of resources.
  • Train, mentor, and motivate the team, supporting its growth and ensuring consistent, high-quality results.

Desired Qualifications

  • Experience in vehicle detailing or cleaning is preferable, but not essential.

About the Company

My NRMA

Member-owned travel, tourism, and services provider

NRMA is a large, member-owned organization in Australia with over 3.2 million Members. It operates across tourism, leisure, and travel, offering services such as accommodation, car hire, ferries, experiences, and roadside assistance that support people on road and water journeys. Its product ecosystem centers on a Membership model that delivers value through services, experiences, and benefits added for Members. The company differentiates itself by being member-owned, prioritizing people, Members, and customers, and fostering a culture of care, innovation, inclusivity, and community impact. Its goal is to make journeys better for everyone—delivering practical help and memorable experiences while working toward a shared future.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$72.7M
Headquarters
Sydney NSW, Australia
Founded
1920

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