Euronet Worldwide

Global electronic payments and remittance processor

Manager Production Support

Customer SupportConfirmed live in the last 24 hours

Full-timeThane, Maharashtra, India₹1.5M - ₹2MIn-person

About the Job

Requirements

At least 4 years of operations experience in a 24/7 high-availability production environment.
Extensive problem-solving and debugging skills.
Experience providing services according to agreed service-level agreements and operational-level agreements.
Experience working in an Information Technology Infrastructure Library environment.
Experience supporting a multiproduct environment.
Experience supporting and administering automated teller machine switches, card management systems, or web-based banking systems.
Experience supporting Java applications and understanding web technology.
In-depth understanding of Microsoft SQL.
Recent core switching experience and knowledge.
Complete understanding of ISO 8583 and recent experience with it.
Understanding of end-to-end transaction flow for issuing and acquiring.
Hands-on experience with release management, change management, and incident management processes.
Hands-on experience in customer management and customer handling.
Hands-on experience with Linux commands, including REN.
Good verbal and written email communication with customers.

Responsibilities

Support troubleshooting of client issues through high-level data analysis and project review.
Independently apply production upgrades and support products and technologies.

Desired Qualifications

Knowledge of the Linux environment.

Manager - Production Support

Euronet Worldwide, Inc. · Thane, India · Full-time · Posted 2026-08-03

Salary: INR 1,500,000–2,000,000

Workplace: on_site

Department: Integration

Description

• Minimum 4+ years Operations Experience in 24x7 high-availability Production environment.

• Support trouble-shooting client issues with high level data analysis and project review.

• Extensive problem solving and debugging skills.

• Ability to independently apply production upgrades and support the products and technologies.

• Experience in providing services to agreed SLA’s and OLA’s.

• Experience of working in an ITIL environment.

• Experience with supporting multiproduct environment.

• Experience in supporting and administering ATM Switch / Card Management / WEB Bases banking System.

• Experience with supporting Java applications and an understanding of web technology.

• Knowledge of Linux environment will be an Added advantage.

Requirements

• In depth understanding of MS SQL.

• Core switching experience and knowledge and recent experience.

• Complete understanding of ISO 8583 and recent experience.

• Understanding of end-to-end transaction flow (issuing/ Acquiring) .

• Hands on experience on release management, change management process and incident management. Internal content Internal content.

• Hands-on experience in customer management and customer handling.

• Hands on experience on Linux command (REN) .

Communication skills-

• Good communication skills/ understanding of customer communication, verbal as well as email.

Apply

Apply at Euronet Worldwide, Inc.

About the Company

Euronet Worldwide

Global electronic payments and remittance processor

Euronet Worldwide provides electronic payment and transaction processing services for banks, retailers, and consumers. It operates three segments: EFT Processing (ATM/POS services, card outsourcing, and related software), epay (prepaid products and distribution of mobile top-ups and digital gift cards), and Money Transfer (Ria and Xe remittance services across about 200 countries). It leverages a network of 50,000+ ATMs and hundreds of thousands of POS terminals and uses acquisitions to broaden capabilities, supported by its REN cloud-native payments platform for secure digital transactions. Its goal is to grow its global payments ecosystem by expanding its network and service offerings while delivering reliable, scalable processing for financial institutions, merchants, and consumers.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Leawood, KS
Founded: 1994

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