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National Hockey League

Professional ice hockey league; STEM education

Account Executive, Concert & Event Sales

Account ExecutiveConfirmed live in the last 24 hours
Full-timeSunrise, FL, USANo salary listed

About the Job

Requirements

  • Previous sales experience, preferably in sports, live entertainment, or hospitality, and a demonstrated ability to meet or exceed revenue targets in a fast-paced, high-volume environment.
  • Demonstrated success in prospecting, pipeline management, and closing new business, with an understanding of consultative sales and the ability to identify upselling and renewal opportunities.
  • Commitment to delivering strong client experiences, building long-term relationships, and maintaining service standards that drive retention and loyalty.
  • Strong interpersonal, verbal, and written communication abilities, with the ability to present premium products in individual and group settings.
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Ability to manage multiple priorities, accounts, and deadlines in a dynamic, event-driven environment.
  • Ability to work evenings, weekends, and holidays as required by event and game schedules.

Responsibilities

  • Collaborate with the Manager, Premium Sales to develop and implement targeted sales strategies for Premium Seating, Concert Memberships, and Suite Rentals for concerts, family shows, and special events at Amerant Bank Arena and War Memorial Auditorium.
  • Execute sales campaigns to drive new business, renewals, and upselling opportunities using market insights, client feedback, and competitive analysis.
  • Conduct prospecting, lead generation, and closing activities to achieve and exceed individual and departmental revenue goals.
  • Identify and pursue new business through cold calling, networking, referrals, and community engagement.
  • Build and maintain client relationships to grow the account base through repeat business, referrals, and upgrades.
  • Conduct in-venue appointments and premium-space tours to support sales and showcase premium offerings.
  • Handle inquiries from sales prospects and existing clients.
  • Provide service through phone calls, emails, written communication, and in-person interactions in and out of the office.
  • Work events to support ticket sales and service initiatives for premium clients.
  • Complete 70 or more daily touchpoints through calls, emails, text messages, appointments, and other outreach.
  • Use CRM and ticketing platforms, including Unify, Amplify, SeatGeek, and Salesforce, to manage pipelines, track engagement, and report accurately.
  • Optimize premium inventory for concerts, Florida Panthers games, and special events, and communicate potential inventory gaps to leadership.
  • Meet or exceed weekly, monthly, and event-by-event ticket sales goals, and update the Manager, Premium Sales on pipeline progress and revenue performance.
  • Complete additional projects, tasks, and events as assigned.

Desired Qualifications

  • Familiarity with ticketing platforms such as SeatGeek, Unify, and Amplify, and Salesforce CRM.
  • Bilingual ability in English and Spanish.
  • Bachelor's degree in Business, Marketing, Sports Management, or a related field.
  • A proven record of exceeding revenue targets in a high-volume sales environment.

About the Company

National Hockey League

Professional ice hockey league; STEM education

The NHL operates a professional ice hockey league with 32 teams in North America and runs the Future Goals program with the NHLPA to bring hockey-themed STEM education to K-12 students. Future Goals provides hockey-context STEM curricula and classroom and virtual resources for teachers, parents, and students to learn STEM subjects through hockey in both in-person and online settings. It stands out because it combines major sports branding, a formal education initiative, and a players’ association, giving it credibility and reach beyond generic STEM programs. The goal is to grow interest in both STEM and hockey among young people by offering accessible, hockey-centered learning experiences in schools and communities.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$38.1M
Headquarters
Chicago, IL
Founded
1972

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