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Workwave

Field service management software suite

AI Quality Governance Engineer - Quality Governance Engineer

Test Automation EngineeringConfirmed live in the last 24 hours
Full-timeVerona, VR, Italy€38k - €48k /yrRemote

About the Job

Requirements

  • Have at least 3 years of software quality engineering experience focused on automation.
  • Have working proficiency in at least one of TypeScript, JavaScript, C#, Python, or Java; .NET/C# or TypeScript is preferred.
  • Have hands-on experience with Playwright, Selenium, or RestAssured for APIs.
  • Have experience reading and configuring GitHub Actions YAML workflows.
  • Have daily experience using AI tools such as Claude or GitHub Copilot for test writing, and be able to identify thin coverage or hallucinations before committing code.
  • Have working knowledge of DORA quality metrics, including Change Failure Rate, MTTR, and Escape Rate.

Responsibilities

  • Write and maintain end-to-end and API automation using Playwright, UnifiedDriver, and BDD frameworks.
  • Configure automated gates in GitHub Actions to block regressions without slowing deployment.
  • Use AI assistants such as Claude and GitHub Copilot to draft test suites, design reusable prompt templates, and build internal tools such as the Quality Radar risk-prediction model.
  • Define quality gates across SDLC checkpoints, audit contractor deliverables, monitor DORA metrics, and partner with Engineering Managers during sprint planning to address testability gaps.
  • Use AI pair-programming tools to draft tests and automation scripts, applying engineering judgment to ensure full coverage and edge-case validation.
  • Define completion standards across internal and vendor teams, enforce release standards, and track system-health metrics including Change Failure Rate and Defect Escape Rate.

Desired Qualifications

  • ISTQB certification, particularly CT-AI or CT-TAE.
  • Experience establishing quality gates for offshore or outsourced technical partners.
  • Familiarity with SaaS enterprise software, such as field service management, ERP, or scheduling.
  • Professional working proficiency in English for global technical architecture.
  • Italian language skills for collaboration with the local Verona hub.

About the Company

Workwave

Field service management software suite

WorkWave provides software for field service management, including scheduling, dispatching, CRM, billing, and mobile workforce management. The suite helps service teams operate at customer sites more efficiently by coordinating jobs, customers, and payments. It runs on a subscription model and can be customized to fit different business needs, with specialized services for private equity clients like exclusive pricing and dedicated support to help scale investments. The overall goal is to improve operational efficiency, reduce costs, and boost customer satisfaction while enabling business growth.

Company size
201-500
Company stage
Seed
Total funding
$8.3M
Headquarters
Holmdel Township, New Jersey
Founded
1984

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