Inactive
C

Cresta

Builds AI agents and coaching for call centers

Event and Field Marketing Manager - East

Marketing Generalist & ManagementPosted on Aug 20
Full-timeRemote in USARemote

About the Job

Requirements

  • A bachelor's degree or equivalent practical experience.
  • Three to five years of experience in B2B field or event marketing or integrated campaign roles.
  • Strong project management capabilities, including the ability to manage multiple programs simultaneously.
  • Ability to communicate effectively and influence across functions.
  • An analytical mindset with experience reporting on event performance and return on investment.

Responsibilities

  • Develop event strategies aligned to pipeline goals and sales priorities, and refine the field marketing playbook for consistency, scalability, and repeatable success.
  • Set key performance indicators and success metrics, and present executive-ready insights on pipeline impact and conversion performance.
  • Lead alignment between sales, demand generation, design, and partner teams for event go-to-market orchestration.
  • Manage enterprise-level event programs across multiple functions and campaigns, including tradeshows, VIP dinners, and partner-led activations.
  • Forecast event spending, justify investment tradeoffs, and optimize program-level budgets with finance and revenue operations.
  • Evaluate vendors against program goals, negotiate contracts, and drive cost savings and value.
  • Partner with demand generation and digital teams to create multichannel campaigns that drive registration.
  • Pilot new event formats, analyze market trends, and mentor teammates on evolving event strategy.
  • Work directly with C-suite and sales leaders to shape narratives, prepare speakers, and maximize event impact.
  • Own repeatable processes and workflows across event types, verticals, and regions.
  • Surface market intelligence from the field to inform messaging, campaign strategy, and sales enablement.
  • Mentor junior team members, help onboard new hires, and contribute to team rituals, retrospectives, and roadmapping.

Desired Qualifications

  • Experience with artificial intelligence, contact center, or customer experience solutions.
  • Experience supporting account-based field strategies.
  • Previous sales or sales development representative experience, or strong familiarity with sales processes.
  • Familiarity with Salesforce, HubSpot, Gong, and field operations tools such as Mobly.

About the Company

Cresta

Builds AI agents and coaching for call centers

Cresta builds AI software for customer contact centers: AI agents that handle calls and chats on their own, plus live coaching for the human agents who work alongside them. In 2018, years before ChatGPT, it put a transformer model, the design behind today's chatbots, to work guiding support agents in real time at Intuit, its first customer. Companies pay yearly for software that listens to conversations as they happen, prompts agents with answers and next steps, and studies every call to show managers what top performers do differently. Cresta was founded in 2017 at Stanford's AI Lab, with self-driving car pioneer Sebastian Thrun among its co-founders, and is based in Sunnyvale, California.

Company size
501-1,000
Company stage
Acquired
Total funding
$276M
Headquarters
Sunnyvale, CA
Founded
2017

Recently Posted Jobs

Explore more opportunities at Cresta

See more jobs