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EZCORP

Non-recourse pawn loans with merchandise sales

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAbilene, TX, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least one year of experience in a management role is required.
  • Ability to offer customers various solutions and describe their benefits.
  • Strategic and tactical management skills are required.
  • Ability to pass a criminal background check and drug test.
  • A valid driver's license and auto insurance are required.
  • The ideal candidate should have an engaging personality, solid leadership, coaching and mentoring skills, strong negotiation ability, and the ability to create a superior customer service experience.
  • The ideal candidate should be highly organized and detail-oriented, with sound judgment, strong time-management and prioritization skills, and strong communication and interpersonal skills.

Responsibilities

  • Analyze reports and profitability statements, and provide recommendations and necessary action plans.
  • Recruit, select, orient, and train team members, while monitoring and appraising their job results.
  • Provide ongoing coaching and development to help team members achieve performance goals and career aspirations.
  • Ensure store operational requirements are met by scheduling and assigning team members and following up on their work results.
  • Ensure pricing and timely markdowns follow guidelines.
  • Secure merchandise by implementing security systems and measures.
  • Market and display merchandise to meet store standards, while maintaining a safe and clean environment for team members and customers.
  • Comply with all legal requirements.
  • Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Lead, coach, and mentor a team of 3 to 10 or more Sales Associates while providing customer service and building ongoing customer relationships.
  • Work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions.

Desired Qualifications

  • A background of accountability for meeting targets and metrics in a performance-driven environment is a plus.
  • Strong marketing and community outreach abilities are a plus.
  • Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics is a plus.
  • Pawn experience is a plus.
  • Bilingual ability is a plus.

About the Company

EZCORP

Non-recourse pawn loans with merchandise sales

EZCORP provides short-term cash solutions through pawn loans and sells pre-owned merchandise. It operates pawn stores in the United States and Latin America where customers can obtain non-recourse loans secured by personal property. In addition to lending, EZCORP sells collateral forfeited merchandise and used goods to value-conscious shoppers. The company targets cash- and credit-constrained consumers and emphasizes a straightforward customer experience in fast-paced locations. Unlike pure lenders, EZCORP combines lending with merchandise sales and brand-wide service standards to differentiate itself. Its goal is to meet customers’ immediate cash needs while offering access to affordable used items, supported by a scalable store network and a focus on service quality.”}

Company size
1,001-5,000
Company stage
IPO
Headquarters
Austin, TX
Founded
1978

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