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Cresta

Builds AI agents and coaching for call centers

Event & Field Marketing Manager

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • The role requires 3–5+ years of B2B field marketing, regional marketing, event marketing, or integrated campaign experience.
  • Candidates must have experience owning field programs end-to-end, from strategy through execution and measurement.
  • Candidates must be comfortable managing 8–10+ concurrent programs per quarter in a fast-moving environment.
  • Candidates must understand pipeline, revenue attribution, conversion, and event return on investment.
  • Candidates must have experience partnering directly with Sales on account targeting, program strategy, and follow-up.
  • Candidates must have experience managing program budgets, vendors, contracts, and competing priorities.
  • Candidates must currently be based in the Eastern or Central U.S.; East Coast candidates are strongly preferred.
  • Candidates must be willing and able to travel approximately 20–30%.

Responsibilities

  • Build and execute field marketing programs aligned to regional Sales priorities, target accounts, and pipeline goals.
  • Set program key performance indicators, track sourced and influenced pipeline, measure conversion and return on investment, and translate results into clear recommendations.
  • Work with Sales before, during, and after programs on account targeting, attendance, meetings, follow-up, and opportunity acceleration.
  • Own 8–10+ programs per quarter across tradeshows, executive dinners, roadshows, customer programs, regional activations, and partner events.
  • Manage program strategy, budgets, vendors, contracts, promotion, attendee experience, onsite execution, and post-event reporting.
  • Evaluate program performance, forecast spend, identify trade-offs, and shift investment toward programs driving the strongest business impact.
  • Partner with Demand Generation, Digital, Product Marketing, Partnerships, and Sales to drive attendance and engagement across target accounts.
  • Develop new ideas and formats that differentiate Cresta and create meaningful customer and prospect experiences.
  • Develop processes and workflows that allow the field marketing motion to scale as Cresta grows.
  • Partner with Cresta executives and Sales leaders on messaging, speaker preparation, executive experiences, and customer engagement.

Desired Qualifications

  • Experience in a high-growth B2B SaaS or startup environment.
  • Experience with AI, contact centers, customer experience, or adjacent enterprise technology.
  • Experience supporting enterprise or strategic Sales teams.
  • Experience with account-based marketing field programs.
  • Previous Sales or sales development representative experience, or a strong understanding of enterprise Sales processes.
  • Familiarity with Salesforce, HubSpot, Gong, and field marketing or event tools such as Mobly.

About the Company

Cresta

Builds AI agents and coaching for call centers

Cresta builds AI software for customer contact centers: AI agents that handle calls and chats on their own, plus live coaching for the human agents who work alongside them. In 2018, years before ChatGPT, it put a transformer model, the design behind today's chatbots, to work guiding support agents in real time at Intuit, its first customer. Companies pay yearly for software that listens to conversations as they happen, prompts agents with answers and next steps, and studies every call to show managers what top performers do differently. Cresta was founded in 2017 at Stanford's AI Lab, with self-driving car pioneer Sebastian Thrun among its co-founders, and is based in Sunnyvale, California.

Company size
501-1,000
Company stage
Acquired
Total funding
$276M
Headquarters
Sunnyvale, CA
Founded
2017

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