Office Administrator

Job Description

The Office Administrator is primarily responsible for coordinating office administrative tasks, accounts payable / receivable, and payroll functions for the company-owned location. This position works closely with all operation's teams and is responsible for providing complete, accurate and timely services.

Job Highlights:

• We're located on 709 Hindry Ave | Los Angeles, CA 90301
• The schedule for this position is Monday-Friday 7am to 3:30pm with flexibility needed. 
• The pay for this position is between $23 - $25/hour based on experience. 

What We Offer:

California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• Transportation from company’s location to and from customer job sites will be provided
• Company tools and PPE provided
• Day shift hours
• Grow your career with us – many promotional opportunities available
• Working with luxury products and 100% custom builds
• Generous company discounts
• Referral bonuses 
• Some locations provide cell phone stipends

Franchises are independently owned and operated and may offer different benefits.

ESSENTIAL FUNCTIONS 
Office & Operational Administration
• Serve as an administrative support resource for the CCO leadership team and local operations.
• Process incoming mail and distribute correspondence appropriately.
• Maintain organized electronic and physical office records.
• Other duties or special projects as required by General or Office Manager 
• Frequent one on one contact with customers, sales team, and all internal departments to oversee efficiency and client satisfaction throughout the organization 

Financial & Business Process Support
• Support month-end reporting activities (including closing of A/R and confirmation of posted transactions) and 
operational data validation.
• Support job administration activities, including maintaining required documentation and ensuring data accuracy within company systems.
• Enter all customer payments (deposits, progress payments, and balances) into SalesForce accounts and also into Kinetic
• Process Greensky (customer financing) balance payments
• Create daily bank deposit batches in Kinetic
• Close out jobs in SalesForce, verifying revenue accuracy based on contracted amount and any change orders, and ensuring it meets required revenue recognition standards
• Scan and upload signed, job certificate of completion into appropriate SalesForce account
• Perform a week and month-end reconciliation of installed revenue in partnership with centralized shared services group. 
• Bill all closed out jobs in Kinetic
• Responsible for all accounts receivable activity/entries, including delinquent accounts, along with accurate reporting and communication.
• Process Design Consultant commission in SalesForce CXT, ensuring commission accuracy, once jobs are closed and paid in full. 
• Produce a bi-weekly commission report for GM approval. 

Customer & Team Support
• Foster positive working relationships with customers, sales teams, and internal departments.
• Assist in resolving administrative issues impacting customer satisfaction.
• Support insurance certificate (COI) requests and annual updates.
• Promote a culture aligned with company values and service standards.
• Identify opportunities to improve administrative processes, workflows, and operational efficiency.
• Support the implementation of new systems, tools, and standardized processes.
• Maintain compliance with company policies, procedures, and documentation requirements.

Qualifications

• 1-2 years of experience of administrative experience in construction and/or in the home renovations/improvement industry.
• Associate degree related to business administration / accounting from an accredited college or university preferred.
• Experience and/or knowledge of payroll legislation and automated accounting systems.
• Ability to work quickly and accurately 10-key and data entry.
• Familiar with GL Coding.
• Calendar management / regional scheduling experience preferred.

Additional Information

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We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.