Munson Healthcare

Non-profit regional healthcare system

Medical Business Associate

Clinical Support & Patient AdministrationPosted on Nov 5

Full-timeTraverse City, MI, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
Six months to one year of customer service experience is required, usually gained through previous work with the public with minimal supervision.
Proficiency in typing and Windows, and experience using multiple computer systems, are required.
For the Specialist qualification, a minimum of two years of experience as a Medical Practice Business Associate or in a similar healthcare role is required.
For the Specialist qualification, an associate degree is preferred.

Responsibilities

Obtain and verify all required patient and insurance information and accurately enter it into the registration system.
Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally in person and over the telephone, and respond effectively to patients and their families.
Serve as the first point of contact for patients and their families, providing an efficient personal interaction that begins their care experience.

Job Description

A Day in the Life

As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.

You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.

You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Qualifications

What’s Required

High school graduate or GED
6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
Proficient in typing, Windows, and experience with multiple computer systems.
What’s Required - Specialist
High school graduate or GED. Associate Degree Preferred
A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.
Proficient in typing, Windows, and experience with multiple computer systems.

Additional Information

Are you Munson Material? Apply today!

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

About the Company

Munson Healthcare

Non-profit regional healthcare system

Munson Healthcare is a nonprofit regional health system serving northern Michigan, made up of eight community hospitals and related facilities. It delivers hospital, primary and specialty care, and outpatient services across 29 counties, supported by advanced technologies and facilities such as a Level II Trauma Center and the region’s only Neonatal Intensive Care Unit and inpatient behavioral health services. The system distinguishes itself as the region’s largest integrated provider with a broad network and a strong reinvestment model, directing over $170 million annually back into community programs and unreimbursed services. Its goal is to improve access, outcomes, and health equity for residents of northern Michigan by expanding care options and maintaining comprehensive, locally anchored services.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Traverse City, MI
Founded: 1915

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