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Restaurant365

Restaurant management software for accounting

Account Executive Payroll Sales

Account ExecutivePosted on Nov 9
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 5 years of relevant experience and a record of exceeding sales quota; software sales experience is preferred.
  • Experience running a full sales cycle with a primary decision maker, including prospecting, discovery, demonstrations, and closing.
  • Working knowledge of payroll fundamentals, including tax filing, direct deposit, tip credit, overtime, paid time off, and compliance considerations; strong candidates may learn some of these on the job.
  • Ability to build pipeline through outbound and inbound sales motions and convert qualified opportunities into closed revenue.
  • Strong discovery, presentation, objection-handling, negotiation, and closing skills.
  • Proficiency with Salesforce or a comparable customer relationship management system, with strong pipeline hygiene and forecast accuracy.
  • Effective written and verbal communication skills, including the ability to explain payroll and business concepts clearly.
  • Ability to work remotely.
  • Curiosity and eagerness to use artificial intelligence in daily work, backed by hands-on experience, understanding of generative AI's capabilities and limitations, and judgment to verify its outputs.
  • Ability to use approved AI tools responsibly while reviewing outputs for accuracy and protecting confidential information.
  • Trustworthy, ethical, and professional conduct in business dealings.

Responsibilities

  • Own the sales cycle for Commercial payroll opportunities from prospecting through close and handoff, against a full quota.
  • Build and manage a qualified pipeline through outbound prospecting, inbound leads, referrals, partner introductions, and cross-sell opportunities within the existing customer base.
  • Run discovery with owners, operators, and finance or payroll contacts to understand needs, buying requirements, and the business impact of payroll and labor challenges.
  • Deliver tailored demonstrations of Payroll and Workforce Management that connect to operator workflows and priorities.
  • Use standard return-on-investment tools to show measurable value, such as improved labor visibility, administrative efficiency, and compliance support.
  • Handle objections, negotiate within approved guidelines, and close new business on standard terms.
  • Identify cross-sell opportunities within existing accounting, operations, inventory, scheduling, and workforce management customers.
  • Maintain accurate Salesforce and Gong records, including next steps, close dates, and forecasts.
  • Deliver a clear, well-documented handoff to Implementation and Customer Success, and keep new customers on track to go live.
  • Partner with Sales Engineering, Marketing, Product, Implementation, Customer Success, and Revenue Operations to advance opportunities.
  • Stay current on payroll fundamentals and the payroll, workforce, and compliance challenges that affect restaurant operators.
  • Find opportunities to automate and improve work across the role using approved AI and other tools; choose appropriate tools, refine prompts, and review outputs for quality and time saved.
  • Use approved AI tools responsibly to improve account research, preparation, and productivity; review outputs for accuracy and protect confidential information.
  • Seek feedback, use it to improve results, and help normalize feedback within the team.
  • Complete payroll product training and certification and learn the Commercial customer profile, sales process, and territory within the first 30 days.
  • Build an active territory pipeline and independently run discovery conversations and demonstrations within the first 60 days.
  • Manage opportunities from discovery to close, maintain accurate Salesforce and Gong records, and close initial deals within the first 90 days.
  • Consistently attain quota with an accurate pipeline and forecast, and keep new customers on track to go live during the first year.
  • Design effective prompts and repeatable AI workflows tailored to the role to improve quality and efficiency, such as prompts for account research, discovery preparation, and call follow-ups using approved tools such as Glean and Gong call summaries.

Desired Qualifications

  • Experience selling payroll, workforce management, human capital management, human resources, accounting, or business management software.

About the Company

Restaurant365

Restaurant management software for accounting

Restaurant365 provides a subscription-based cloud software platform for restaurant management. It unites core operations like accounting, inventory, labor, and scheduling into one system for restaurants ranging from a single location to large franchises. The platform automatically pulls detailed sales and labor data from the POS system to generate daily accrual journal entries for the general ledger, helping save time and improve accuracy. It also offers real-time performance tracking and administrative streamlining across the employee lifecycle (hiring to payroll), allowing managers to focus on guest experiences. Franchisees can benchmark against other locations and the company to gauge performance and identify what works. The company has a large partner ecosystem with over 400 vendors and technology partners to extend functionality. Its goal is to help restaurants run more efficiently, make data-driven decisions, and scale their operations across locations.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$437.5M
Headquarters
Irvine, CA
Founded
2011

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