M

Mars

Global confectionery, food, and petcare company

Perfect Clinic Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeBucharest, RomaniaHybrid

About the Job

Requirements

  • Experience in Category Management, Marketing, Sales, Customer Development, Shopper Insights, or a related commercial function.
  • Strong understanding of customer-facing environments and the ability to influence a wide range of stakeholders.
  • Experience working in B2B environments and collaborating effectively across multiple teams and markets.
  • Strong analytical skills and the ability to translate data and insights into actionable business recommendations.
  • A strategic mindset combined with the ability to drive execution and deliver measurable results.
  • Excellent communication and relationship-building skills, with confidence engaging stakeholders at different organizational levels.
  • Comfort working in dynamic and evolving environments, balancing ambiguity with clear decision-making.
  • Fluent written and spoken English.

Responsibilities

  • Lead the design and deployment of the Perfect Clinic program across markets within the cluster, translating category and portfolio priorities into clear execution principles.
  • Define and continuously evolve the Perfect Clinic Picture of Success, including knowledge, clinic experience, recommendation, and assortment standards.
  • Partner closely with Sales Teams to ensure strong engagement, effective implementation, and consistent execution in veterinary clinics.
  • Collaborate with Category, Portfolio, and other cross-functional teams to align strategies and maximize business impact.
  • Leverage customer, market, and shopper insights to identify opportunities and continuously improve clinic execution standards.
  • Develop and track KPIs that measure the effectiveness of Perfect Clinic and Nutrition 360 initiatives.
  • Organize and support training programs that enable sales associates to deliver best-in-class customer experiences.
  • Share local market insights and best practices with regional teams while adapting global strategies to local business needs.

About the Company

Mars

Global confectionery, food, and petcare company

Mars makes confectionery, food, and petcare products and also operates pet health services through networks like Banfield, VCA, BluePearl, and Royal Canin. Its products are marketed under familiar brands such as M&M’s, Snickers, Milky Way, Skittles, Dove, Orbit, Pedigree, Royal Canin, Whiskas, and Cocoavia, sold globally to consumers and pet owners. The company differs from competitors by combining a broad, diversified portfolio with a global, family-owned structure guided by the Mars Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom), which drives its operations and partnerships. Mars aims to help communities prosper and to grow its business while improving social and environmental outcomes, using its scale to support responsible practices across the world.

Company size
10,001+
Company stage
Debt Financing
Total funding
$27B
Headquarters
McLean, VA
Founded
1911

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