Chat Support / Voice Agent
OneTouch Direct
Chat Support / Voice Agent
OneTouch Direct
Runs customer contact centers for businesses
OneTouch Direct · Bogotá, Colombia · Full-time · Posted 2026-02-19
Salary: unknown currency 285,000–285,000
Workplace: on_site
Department: Colombia - T-Mobile
En OneTouch Direct, no somos solo un centro de llamadas; somos un equipo comprometido que se esfuerza por brindar un servicio excepcional. Desde nuestra fundación en 1998, hemos evolucionado hasta convertirnos en un proveedor líder de soluciones de centros de contacto para empresas Fortune 500, dedicados a mejorar la experiencia del cliente.
Descripción de la campaña Campaña enfocada en ventas a través de chat y llamadas para una reconocida compañía de telecomunicaciones.
Condiciones laborales
Training + Nesting • Entrenamiento (10 días) • Lunes a jueves: 8:00 a.m. – 5:30 p.m. • Viernes: 8:00 a.m. – 5:00 p.m. • Descanso: sábados y domingos. • Nesting (10 días) • 42 horas semanales. • Horarios asignados según necesidades operativas.
Nivel académico: Bachiller, Técnico, Tecnólogo o Profesional.
Experiencia laboral: Mínimo 6 meses en call center.
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Runs customer contact centers for businesses
OneTouch Direct operates contact centers for businesses that outsource customer sales and support. Its agents answer phone calls and digital messages, follow up with prospective buyers and resolve questions about products, accounts and technical problems. The company designs outreach and service programs for clients in telecommunications, banking, healthcare, retail and other industries, acting as an extension of their customer-facing teams. Clients buy managed service programs that combine agent-led conversations with back-office processing and ongoing performance oversight. With operating roots dating to 1998, OneTouch Direct is headquartered in Tampa, Florida.
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