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Sentara Health

Nonprofit integrated health system and insurer

IT Specialty Analyst - Epic, Mychart/ Cadence

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Epic MyChart Certification is required.
  • Three years of experience supporting, implementing, optimizing, or maintaining Epic applications with a degree, or five years without a degree, is required.
  • Experience supporting Epic MyChart and Epic Cadence application build, configuration, upgrades, and enhancements is required.
  • Experience gathering business and clinical requirements, conducting workflow analysis, and recommending process improvements is required.
  • Experience developing and executing system testing plans, documenting test results, and validating software releases and upgrades is required.
  • Experience with incident management, change management, service requests, and application troubleshooting in a healthcare environment is required.
  • Experience collaborating with cross-functional teams, end users, and operational stakeholders to implement technology solutions is required.

Responsibilities

  • Provide day-to-day support, maintenance, and optimization of Epic MyChart and Cadence applications.
  • Analyze business and clinical workflows to identify opportunities for process improvement and enhanced system utilization.
  • Evaluate application releases, upgrades, and new functionality; provide recommendations and implement approved solutions.
  • Configure, build, test, and document application enhancements, software upgrades, and patches.
  • Develop system test plans and maintain documentation of testing progress and outcomes.
  • Manage incidents, service requests, application issues, and system changes in accordance with established processes.
  • Provide on-call support for application-related issues as assigned.
  • Collaborate with operational, clinical, and technical teams to ensure application integrations meet organizational needs.
  • Communicate application issues, upgrades, enhancements, and project updates to stakeholders.
  • Coordinate implementation activities and support project planning related to application releases and system enhancements.
  • Support smaller projects or workstreams while ensuring successful delivery and adoption of solutions.

Desired Qualifications

  • A bachelor's degree in Information Systems, Healthcare Administration, Business, Computer Science, or a related field is preferred.

About the Company

Sentara Health

Nonprofit integrated health system and insurer

Sentara Health operates a nonprofit, integrated health system across Virginia and North Carolina, running hospitals, urgent care, imaging, and primary care alongside its own health insurance plans. Services span virtual care, cancer and heart care, orthopedics, maternity, and home-based primary care for high-need patients. What sets Sentara apart is pairing hospital and physician care with its own health plans, coordinating coverage and treatment under one system. The goal is to improve health every day so people can keep doing what they love.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Norfolk, VA
Founded
Not listed

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