Nike

Designs and sells athletic shoes and apparel

Athlete 3

Retail SalesConfirmed live in the last 24 hours

Full-timeWuxi, Jiangsu, ChinaNo salary listedIn-person

Use advanced customer service skills, sales techniques, and product knowledge to provide customers with the right products and drive sales.
Build connections between customers and the Nike brand by providing the highest level of service and incorporating brand storytelling into the sales process.
Master store operations, including operating the cash register for regular transactions, fulfilling shipping and receiving duties, replenishing the sales floor, cleaning, and merchandising products.
Serve as a product knowledge expert for consumers and colleagues, and continue learning and training to further develop advanced product and retail knowledge.
Assist leaders and managers in training employees.
Proactively provide customer service assistance with loss prevention; remain alert to shoplifting or internal theft and report suspicious activity to a supervisor.
Develop knowledge of specific product categories or specialized products.

主要职位

- 运用高级顾客服务技能、销售技术和产品知识，为顾客提供正确产品并且带动销售。

- 通过提供最高级别服务和在销售过程中融入品牌故事，建立顾客和耐克品牌之间的联系。

- 掌握店铺各项营运工作，熟练操作收银机进行正常交易、履行送货和收货职责、为销售区提供货物、履行清洁职责、进行商品陈列。

- 担任消费者和其他同事的产品知识专家。持续学习和接受培训，进一步培养高级产品和零售知识。

- 协助领导和经理培训员工。

- 主动提供顾客服务协助预防损失工作。对入店行窃或者内部偷窃事件保持警惕并且向主管报告可疑活动。

- 掌握特定品类或者专业产品的知识。

工作要求

- 2年零售和/或顾客服务经验