Retail Sales Associate

Salary Range: 19 to 21 (Currency: USD) (Pay period: per-hour-wage)

Summary/Objective:

Highly competent, detail-oriented and strategic professional who understands and embraces the company’s mission and will deliver high sales results while building relationships with customers to ensure a positive experience for all.

Essential Functions:

Meet/exceed sales goals and expectations
Customer-centric and understands the importance of creating exceptional customer experience that leaves a lasting impression.
Identify customer needs and provide styling options and tips
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team
Abide by all store policies and procedures
Embody and represent the VICI brand
Always maintain sales floor cleanliness
Maintain proper sales floor product representation with high level visual standards and replenishment
Always maintain sense of urgency
Ability to work well under minimal supervision
Be up to date on current fashion trends as well as VICI Styles
Process shipment in an efficient manner: unbox, steam, fold, and merchandise on the sales floor
Ensure sales floor is clean, organized and aesthetically pleasing at all times
Greets and helps customers while building relationships to ensure a great customer experience
Place and encourage online orders on out-of-stock product for customers
Capture email and phone numbers at checkout for every customer
Create content for social media as requested by the Marketing Team
May perform other duties as assigned in support of the overall success of the company
Comfortable working in a fast-paced, startup environment with the ability to take initiative and quickly adapt to change
Demonstrates a high degree of personal and professional integrity
Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
Strong customer service orientation; demonstrates a kind and gentle approach with customers
Ability to work independently, be self-motivated and work effectively in a team environment
Skilled at communicating clearly both verbally and in writing
Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues

Qualifications:

Work experience as a retail stylist or similar roll in fashion industry suggested
Possesses drive, goal-oriented, demonstrates high energy and positive attitude
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
A team player who possesses the ability to work in a learning environment
Ability to communicate effectively with peers and management
Takes initiative
Must have a passion for fashion
Ability to work Retail hours

Expected Hours of Work:

Flexible with Days/Times, can work around other job commitments

Working Conditions and Physical Effort:

Standing for long periods of time, heavy customer contact and lifting up to 25 lbs