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moomoo

Global investing platform offering data tools

Operations Manager - Securities Operations

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Finance, Accounting, Financial Engineering, Business Administration, or a related field is required.
  • At least 5 years of progressive experience in securities operations, trade settlements, or financial operations is required.
  • Experience managing operations across equity, fixed income, and/or derivatives asset classes is required.
  • Strong knowledge of the full trade lifecycle, settlement cycles (T+1 and T+2), clearing processes, and market infrastructure such as SWIFT, CCASS, DTC, Euroclear, and CSD connectivity is required.
  • Deep expertise in asset servicing functions, including corporate actions processing, asset transfer processing, and income collection, is required.
  • A comprehensive understanding of financial markets, instruments, and regulatory frameworks, including MAS guidelines and SGX rules and regulations, is required.
  • Experience managing relationships with custodians, clearing houses, brokers, and external service providers is required.
  • Strong analytical thinking and the ability to execute actionable plans are required.
  • Superior communication and stakeholder management skills across all levels are required.
  • Strong attention to detail and accuracy, with analytical and problem-solving skills, is required.
  • The ability to manage multiple priorities under pressure and meet tight deadlines is required.
  • The ability to drive change and influence cross-functional teams is required.

Responsibilities

  • Review and manage the end-to-end trade settlement process across equities, fixed income, derivatives, and funds, ensuring timely, accurate, and risk-controlled execution.
  • Act as the escalation point for complex settlement failures, high-value discrepancies, and systemic issues.
  • Manage relationships with brokers, custodians, clearing houses, and counterparties, negotiating service improvements and resolving escalated matters.
  • Perform daily reconciliation of trades and positions across internal systems and external custodians or depositories, ensuring completeness and accuracy.
  • Review significant discrepancy and break resolutions, and establish root-cause analysis processes to prevent recurrence.
  • Propose and implement governance structures to track unresolved items, ensure timely escalation, and provide management visibility on operational risk exposure.
  • Ensure accurate processing of corporate action events, including dividends, interest payments, stock splits, mergers, rights issues, and tender offers.
  • Review and approve notifications, elections, and processing of corporate action events, ensuring deadlines are met.
  • Reconcile corporate action entitlements with custodians and fund accountants, implementing exception-based reporting.
  • Manage and streamline asset transfer processes, ensuring transactions are completed within stipulated timeframes and meet client expectations.
  • Serve as the senior point of contact for internal and external stakeholders on complex operational inquiries and escalations.
  • Establish and maintain a comprehensive documentation framework for transactions, processes, and operational procedures.
  • Ensure adherence to internal controls, policies, and standard operating procedures.
  • Ensure compliance with regulatory requirements and internal policies, and act as the operational liaison for regulatory changes affecting settlement and operations.
  • Lead or support internal and external audit engagements, provide documentation in a timely manner, address findings, and implement remediation plans.
  • Own the production and delivery of regulatory and management reports, providing commentary and recommendations to senior leadership.
  • Lead or contribute to business continuity planning, disaster recovery exercises, and operational resilience initiatives.
  • Perform and review daily operations across clearing and settlement systems, ensuring system stability, data integrity, and timely processing.
  • Identify, prioritize, and lead process improvement and optimization initiatives to enhance efficiency, reduce risk, and lower cost.
  • Drive and own new product launches, system implementations, and platform migrations from an operations perspective, including user acceptance testing coordination and sign-off.
  • Champion the adoption of AI agents, robotic process automation, and workplace automation tools to transform operational workflows, reduce manual intervention, and improve scalability.

Desired Qualifications

  • Experience with operational resilience frameworks and business continuity planning.
  • Exposure to multi-product, multi-market, and multi-currency operations environments.
  • Deep knowledge of fintech solutions in post-trade processing and settlement innovation.
  • Hands-on experience leading AI agent, robotic process automation, and automation initiatives in an operations environment.

About the Company

moomoo

Global investing platform offering data tools

Moomoo is a global investing platform that provides stocks, ETFs, options, and crypto with real-time market data and a set of trading tools. It helps users make informed decisions by offering features like real-time quotes, technical analysis tools, and in-depth order book data all in one place. Its products are designed to be easy for beginners while powerful enough for experienced traders, combining accessible data with advanced analytics to support a wide range of investment strategies. Compared to other platforms, moomoo stands out by offering a broad mix of assets across markets and a comprehensive toolkit in one place, focusing on both user-friendliness and depth of analysis. The company’s goal is to help global investors grow their financial potential over time, empowering people at all levels of experience to pursue their investment journey.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Palo Alto, CA
Founded
2018

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