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Citi

Runs banking and payments for global clients

KYC Analyst - Know Your Customer

Financial Crime & AMLPosted on Nov 11
Full-timeMexico City, CDMX, MexicoNo salary listedHybrid

About the Job

Requirements

  • The role requires 0–2 years of relevant experience.
  • Experience in banking operations, preferably in client account opening and pre-requirements processes, is required/preferred as stated.
  • A bachelor's or university degree, or equivalent experience, is required.
  • The Spanish-language requirements state that a completed licenciatura is required; acceptable proof includes a completion letter, academic transcript, degree, or professional license.
  • Experience in KYC processes and telephone contact with clients is required.
  • Knowledge of Anti-Money Laundering (AML) / Prevention of Money Laundering (PLD) is required.
  • Experience in document analysis and validation is required.
  • Intermediate Microsoft Excel skills are required.
  • The candidate must be able to organize activities, meet deadlines, maintain attention to detail and quality, and manage multiple cases simultaneously.

Responsibilities

  • Conduct client profile reviews for customer accounts.
  • Review client information and documentation to ensure compliance with local regulations and Citi standards.
  • Update KYC forms and client profiles according to policy requirements.
  • Follow up with clients to obtain information before due dates, including telephone contact to validate and obtain information.
  • Perform KYC tasks, monitor and track KYC records and the Appendix approval process, assist in developing and executing action plans for expiring records, and ensure records are not overdue.
  • Assess risk in business decisions, protect the firm's reputation and its clients and assets, drive compliance with applicable laws, rules, and regulations, adhere to policy, apply ethical judgment, and transparently escalate, manage, and report control issues.
  • Translate business direction into actionable steps and ensure effective follow-through; address non-routine situations by identifying solutions or making decisions within scope; implement processes consistently and ensure outputs meet standards as requirements and priorities change.
  • Apply domain expertise and analytical capability to evaluate business requirements, analyze complex issues, recommend practical solutions, refine standard methodologies where needed, and interpret requirements in the broader business context.
  • Independently manage day-to-day responsibilities and complex situations, resolve issues, drive delivery within the area of responsibility, meet quality and timeline expectations, provide oversight by reviewing outputs and guiding execution, and take ownership of decisions and deliverables.
  • Review and update KYC files, analyze documentation, identify inconsistencies or risks, maintain regulatory documentation, and ensure the quality and integrity of information and records.

Desired Qualifications

  • Banking operations experience, preferably in client account opening and pre-requirements processes.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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