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Five9

Cloud-based contact center software provider

Enterprise Sales Director

Account ExecutiveConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 10 years operating, selling, or servicing customer contact or engagement centers for Sales or Service.
  • At least 5 years of outside enterprise software sales experience.
  • Ability to work independently and as part of a team in a fast-paced, rapidly changing environment.
  • Experience selling at the C-level.
  • Proven track record of sales excellence.
  • Ability to hunt for and close sales.
  • Professional presence and business acumen.

Responsibilities

  • Create, identify, and close sales within North and Central America or a set of named accounts, acquiring new customers and driving revenue.
  • Create a large pipeline of business within a short period of time.
  • Create and drive revenue within a specified region or list of named accounts.
  • Generate business opportunities through professional networking and cold-calling.
  • Drive brand awareness, campaigns, and lead generation through networking and associations.
  • Meet and exceed quarterly and annual sales quotas.
  • Own the sales cycle from lead generation through closure.
  • Develop a business plan and present it during quarterly review sessions.
  • Maintain account and opportunity forecasts within the internal forecasting system, SFDC.
  • Self-generate leads through personal connections, referral partners, and regional networking events.
  • Ensure customer satisfaction and retention throughout implementation and support.

Desired Qualifications

  • Contact center software sales experience in a space with fewer than 1,000 seats.
  • Knowledge of the assigned territory or accounts.

About the Company

Five9

Cloud-based contact center software provider

Five9 provides cloud-based contact center software for inbound and outbound calls. Its platform includes advanced call routing, predictive dialing, IVR self-service, and reporting, all delivered as a subscription in the cloud. It differentiates itself with scalable cloud deployment, strong security, and training options through Five9 University. Its goal is to help organizations of all sizes improve customer service efficiency by managing customer interactions across channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Ramon, CA
Founded
2001

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