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Attentive

Personalized SMS marketing platform for eCommerce

Director of Engineer - AI Developer Experience

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • Regularly use coding agents and have changed how a team builds software with AI, including explaining what worked, what failed, and how the difference was measured.
  • Have 10+ years of software engineering experience and 4+ years leading engineering teams, including experience managing managers.
  • Have built developer tooling, test infrastructure, or development platforms for complex systems, and understand what makes engineers trust and adopt them.
  • Understand agent workflows, context, sandboxed environments, permissions, evaluation, and cost management.
  • Learn how people work, identify their biggest obstacles, and build tools people choose to use.
  • Work credibly with senior engineers and help non-technical colleagues turn business problems into useful, maintainable tools.
  • Develop managers, give direct feedback, make thoughtful talent decisions, and stay close enough to the work to guide it.

Responsibilities

  • Set a clear strategy across both teams, balancing shared infrastructure with the different needs of engineers and business users.
  • Lead and develop two managers, hire strong teams, and set a high bar for technical execution and user experience.
  • Evaluate tools, prototype workflows, and make sound decisions about what to build and what to buy.
  • Drive adoption through useful products, strong defaults, and close partnerships with Engineering, Security, IT, and business leaders.
  • Measure results through shorter delivery cycles, reliable software, time saved, and sustained use of the tools the teams provide.
  • Keep improving the approach as models and tools evolve, turning promising advances into practical capabilities.
  • Build AI development workflows that integrate AI into planning, implementation, testing, review, and delivery, with clear human accountability for architecture and outcomes.
  • Provide coding agents with documentation, architectural guidance, and system context to work effectively in the codebase.
  • Build fast, reliable ways to validate individual services and distributed systems, including realistic test data and integration environments; work with teams to understand their pain points and how the infrastructure fits together.
  • Improve cloud environments, builds, continuous integration, and code review so engineers and agents can work efficiently as change volume grows.
  • Create a supported way for sales, go-to-market, and other business teams to build internal apps and automations using natural language and AI coding tools.
  • Partner with Security and IT to provide approved integrations, permissioned data access, and secure credential handling.
  • Establish standards for testing, deployment, monitoring, ownership, and ongoing maintenance, with clear criteria for when engineering support is needed.
  • Help employees identify valuable use cases, get started quickly, and reuse successful patterns through templates, training, and hands-on support.

About the Company

Attentive

Personalized SMS marketing platform for eCommerce

Attentive provides a personalized SMS marketing platform for eCommerce and DTC brands, helping businesses engage customers through targeted text messages to drive revenue. The product works by offering a subscription-based platform with APIs and webhooks that enable seamless, automated SMS campaigns; users can create, manage, and distribute customized messages and access analytics to optimize performance. The company differentiates itself through a focus on personalized, scalable SMS communications for online brands, strong API/webhook integrations, and data-driven insights, rather than generic marketing tools. Attentive’s goal is to help businesses grow revenue and strengthen customer relationships by delivering timely, relevant texts that nurture engagement.

Company size
1,001-5,000
Company stage
Series E
Total funding
$863M
Headquarters
New York City, New York
Founded
2016

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