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Braze

Customer engagement platform for cross-channel messaging

Senior Partner Account Director - Technology Partnerships

Business Development & PartnershipsUpdated on Oct 29
Full-timeNew York, NY, USA$168k - $264k /yr

About the Job

Requirements

  • At least 8 years of experience within the SaaS or technology ecosystem, including at least 3 years of partnerships experience.
  • Experience partnering with or working at major cloud providers such as AWS, Azure, or GCP, or multinational technology enterprises on high-impact strategic initiatives.
  • Experience managing strategic partners at a $1B+ revenue-generating organization, including joint investment frameworks, co-innovation, and milestone delivery.
  • Experience taking strategic projects from ideation through execution.
  • An established network within the AWS community.
  • Deep familiarity with AWS's go-to-market organization, partner programs, and how enterprise customers buy and expand on AWS.
  • Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology.
  • Experience driving AWS Marketplace as a commercial channel, including private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics.
  • Understanding of AWS co-sell mechanics, including ACE pipeline sharing and opportunity registration, and how to operationalize them at scale.
  • Familiarity with AWS's AI/ML and data stack, including Bedrock, SageMaker, Redshift, S3, and zero-copy patterns, and how it intersects with customer engagement.
  • Experience building joint go-to-market initiatives with AWS industry verticals such as retail/CPG, media, and financial services, and regional field teams.
  • Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design.
  • Experience working with product and engineering teams to align integration priorities and advance a technically grounded partnership roadmap.
  • Ability to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide go-to-market motions.
  • Comfort operating across AWS's scale and internal complexity, navigating multiple organizations including service teams, partner organizations, and field teams to get decisions made.

Responsibilities

  • Define a global strategy for the Braze–AWS partnership that identifies market pain points, ecosystem shifts, and structural growth opportunities, and drives pipeline, product alignment, and long-term commercial expansion.
  • Own execution of the Braze–AWS Strategic Collaboration Agreement, including steering committees, QBRs, executive sponsorship cadences, and milestone tracking, ensuring both organizations deliver on multi-year commitments.
  • Define the forward partnership roadmap across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives, and sequence the work required to deliver it.
  • Lead senior executive meetings with AWS and Braze leadership to establish shared objectives, long-term commitments, and governance structures that support sustained execution.
  • Set the strategic direction for the AWS partnership and leverage Braze cross-functional teams to execute it consistently and accountably.
  • Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design based on customer and ecosystem needs, including the intersection of AWS's AI/ML and data stack with customer engagement.
  • Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion, and hold both sides accountable for delivery.
  • Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles, operationalize co-sell mechanics, Marketplace private offers, and EDP burn-down positioning, and translate partnership momentum into pipeline and revenue.
  • Represent the Braze–AWS partnership internally and externally, including at re:Invent, AWS summits, and partner advisory forums, and position Braze as AWS's preferred customer engagement platform partner.

About the Company

Braze

Customer engagement platform for cross-channel messaging

Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2011

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