Manager – Key Account Management

Are you our “TYPE”?

Named‘’One of the Most Innovative Companies in Design’’by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

WeareseekinganexperiencedanddrivenManagertoleadateamoftalentedKeyAccount ManagersresponsibleforgrowingandmaximizingrevenuewithinourexistingcustomerbaseintheCentral EMEAregion(DACH + Eastern Europe). The idealcandidateisahands-onsalesleaderwhothrivesondrivingstrategicaccountgrowthwhilebuildinga high-performance,results-orientedculturefocusedonretention,expansion, andlong-termcustomervalue.

Inthisrole,youwill design andexecutestrategiesthatacceleratecustomeradoptionthroughstrongengagementandeducationaroundourproductsandservices.Youwill craft andcommunicatecompellingvaluepropositionsthathighlightouruniquecapabilities—ultimatelyincreasingcustomersatisfaction,reducingchurn, anddrivingsignificantincrementalrevenue.

Whatyou’llbedoing:

• Lead and develop a team of up to 5 Key Account Managers, driving revenue growth across existing accounts through strategic upsell, cross-sell, and retention initiatives

• Coach, mentor, and enable the team to excel in pipeline management, forecasting accuracy, and overall quota attainment

• Monitor andanalyzekey performance metrics, translating insights into actionable strategies to improve team performance

• Guide the team in proactivelyidentifyingexpansion opportunities, mitigating churn risks, and consistently achieving net revenue retention targets

• Maintain strong alignment with senior leadership through clear, data-driven weekly reporting on pipeline health, deal progression, and key opportunities for executive engagement

• Partner closely with Talent Acquisition to attract, hire, andretaintop sales talent

• Collaborate cross-functionally with Customer Success, Marketing, Legal, Pre-Sales, and Market Intelligence to ensure alignment on go-to-market strategies and execution

Whatwe’relooking for:

• 5–7 years of experience in SaaS sales (enterprise or mid-market), with a strongtrack recordof exceeding revenue targets andmaintaininghigh retention rates

• Fluency in English and native-levelproficiencyin German

• 2+ years of experience in a team lead or formal management role, including pipeline management, forecasting, and quota planning within an existing customer base

• Proven ability to drive revenue expansion (upsell and cross-sell) within accounts

• Strong experience with CRM systems to manage sales processes and forecasting (Salesforce preferred)

• Excellent analytical, organizational, communication, and presentation skills

• Demonstrated ability toidentifytrends and translate data into effective sales strategies

• Track recordof supporting teams in closing complex annual or multi-year agreements

• Strong leadership presence with a passion for coaching and developing high-performing, collaborative teams in a fast-paced, high-growth environment

• Proven knowledge of sales methodologies such as MEDDIC, MEDDPICC, Challenger Sale.

• Preferred location: Berlin

• Willingness to travel as needed (approximately 25%) for customer meetings, internal collaboration, and industry events

What’sin it for you:

• Hybrid work arrangements and competitive paid time off programs.

• Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales

• A creative, innovative, and global working environment in the creative and software technology industry

• Highly engaged Events Committee to keep work enjoyable.

• Reward & Recognition Programs (including President's Club for all functions)

• Professional onboarding program, including robust targeted training for Sales function

• Development and advancement opportunities (high internal mobility across organization)

• Retirement planning options to save for your future, and so much more!

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race,color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.