Mobile Service Technician

Job Description

Job Responsibilities

Dine opgaver:

• Køre ud til kunder for at servicere deres køretøjer. Dette er en meget selvstændig stilling med frihed under ansvar
• Sikre topkvalitet: Du inspicerer vores køretøjer grundigt før returnering til kunden og arbejder med de højeste kvalitetsstandarder
• Samarbejde: Arbejde på tværs af teams (lokalt og regionalt), hvor du vil dele support og gode løsninger for at forbedre serviceoplevelsen løbende
• Udvikle: Vores dedikerede interne træningsteams vil træne dig i Tesla-specifik teknologi og reparation af elektriske køretøjer for at sikre din succes
• God kundeservice: Du har til ansvar at udføre grundlæggende reparationer, uddanne kunder om tekniske oplysninger og generel brug af køretøjet

Job Requirements

Hvad du kommer med:

• Teknisk erfaring: Du har professionel erfaring med at udføre service og reparationer på køretøjer og har arbejdet inden for bilindustrien eller lignende brancher
• God kommunikatør: Du ved, hvordan du får dit budskab klart og respektfuldt frem. Kendskab til det lokale sprog er en fordel
• Sikker på vejen: Vi kræver, at du har et gyldigt kørekort

Vi opfordrer alle der har interesse i at søge uanset køn og baggrund 

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Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.

At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.

We offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
• An opportunity to utilize varying models of our fleet for daily operations and repairs.
• The chance to work with innovative technology, advanced tools and software.
• Ongoing training and development to help you grow your skills and career.
• A competitive compensation and benefits package including Tesla shares.

Responsibilities

• Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
• Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience. 
• Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
• Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

Requirements

• Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs
• A good communicator: You speak and write English well and know how to get your point across clearly and respectfully. Local language is a plus.
• Safe to drive: We require you to hold a full driver’s license
• Flexible: You are willing to travel to various sites and detail cars, when needed