T

TSC

Global CX agency building customer journeys

Quality Engineer

Quality EngineeringConfirmed live in the last 24 hours
Full-timeHuntsville, AL, USA

About the Job

Requirements

  • Experience with development programs and transition to production.
  • Experience with ISO 9001 or AS9100 Quality Management Systems is strongly preferred.
  • Experience applying audit standards, procedures, and techniques is strongly preferred.
  • Familiarity with IPC, J-STD, MIL, and Department of Defense standards.
  • Experience with configuration control.
  • Experience with material traceability processes and tools.
  • Attention to detail.
  • Analytical skills in root cause analysis and corrective and preventive action determination.
  • Organization and planning skills.
  • Verbal and written communication skills.
  • Ability to maintain accurate records and documents in accordance with policies and procedures.
  • Ability to work independently in a fast-paced environment and collaborate with others.
  • Ability to review, interpret, and ensure compliance with relevant contract quality notes.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Ability to summarize issues from collected data and present concise visual summaries.
  • Bachelor’s degree in Engineering, Mathematics, Science, Technology, or Quality Assurance, or equivalent; alternatively, 5–7 years of applicable experience in quality assurance, engineering, or operations.
  • U.S. citizenship is required.
  • Must be eligible to obtain a Department of Defense security clearance.

Responsibilities

  • Create quality plans for production-ready products and products entering first production.
  • Provide expertise in preparing, evaluating, and assessing documentation related to processes encountered during manufacturing, inspection, and testing phases of programs.
  • Work with production and inspection teams to solve issues, collect data, and present meaningful metrics that identify opportunities for improvement.
  • Create First Article Inspection documentation.
  • Support Physical Configuration Audits and Functional Configuration Audits.
  • Witness DVT and qualification testing.
  • Review objective evidence for requirement validation.
  • Support Failure Reporting Analysis and Corrective Action for failures discovered during testing.
  • Participate in the Material Review Board process as needed.
  • Develop and implement new or improved internal operating procedures and work instructions.
  • Create Corrective Action Requests and ensure timely resolution of corrective actions.
  • Conduct internal audits and manage and maintain the audit schedule.
  • Review documentation on final hardware to ensure accuracy, completeness, and correct data.
  • Perform final release of finished hardware and notify the Quality Manager that it is cleared to ship.

Desired Qualifications

  • Five to seven years of experience in circuit card assemblies and integration.
  • Five to seven years of experience in mechanical assemblies.
  • Department of Defense or military hardware manufacturing experience.

About the Company

TSC

Global CX agency building customer journeys

TSC helps brands improve customer relationships by mapping journeys, conducting usability tests, and delivering digital CX solutions. They identify friction and opportunities through journey maps and tests, then design, build, and test digital features to improve experiences. Operating as part of Sitel Group with a global footprint (60 staff across four offices), they combine strategy, design, and hands-on implementation to deliver measurable CX improvements. Their goal is to drive better business results by making digital experiences easier and more enjoyable for customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2011

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