I

ING

Digital banking and sustainable lending

Senior AI Business Partner

Business OperationsConfirmed live in the last 24 hours
Full-timeFrankfurt, GermanyNo salary listed

About the Job

Requirements

  • A completed degree in Computer Science, Data Science, Mathematics, Statistics, Business Informatics, or a comparable quantitative program.
  • Several years of professional experience in Data Science, Analytics, AI Consulting, or a related field.
  • Strong understanding of modern AI technologies, particularly Generative AI and agent systems, and their practical business application.
  • Practical experience designing, evaluating, or implementing data-driven solutions and AI use cases.
  • Ability to explain technological concepts to business audiences and translate complex requirements into pragmatic solutions.
  • Experience in stakeholder management and collaboration with contacts across business functions and hierarchy levels.
  • Experience in project management, coordination, or steering cross-functional initiatives.
  • Knowledge of data, AI risk, and governance topics.
  • Experience facilitating workshops, training sessions, and presentations.
  • Fluent written and spoken German and English.
  • Analytical and structured working methods combined with pragmatic implementation skills.

Responsibilities

  • Serve as the primary contact for AI in business functions and identify, prioritize, and develop AI initiatives with business stakeholders, from initial questions through delivery of business value.
  • Understand business-function challenges and develop AI ideas into well-founded use cases; assess opportunities and feasibility, support implementation, and recommend suitable technologies, platforms, and solutions.
  • Support the development and improvement of AI solutions and agents while considering business and technological requirements.
  • Identify new AI use cases and develop formats that build organizational AI knowledge and capabilities.
  • Define and use relevant KPIs to report progress; oversee AI adoption and enablement controlling and reporting, translating data into management insights.
  • Monitor national, international, and market developments in AI, assess their relevance, and determine implications for the bank.
  • Connect business, technology, and risk stakeholders; build a network, bring perspectives together, coordinate cross-functional initiatives, and facilitate alignment.
  • Deliver workshops, training, and enablement sessions that explain complex topics clearly and practically and build AI knowledge and capabilities across the organization.
  • Bridge strategic goals, business requirements, and technological possibilities so AI solutions deliver practical impact.

About the Company

ING

Digital banking and sustainable lending

ING provides digital banking and financial services to individuals and businesses worldwide. Its products and services include online and mobile banking, lending, payments, and advisory services designed to be frictionless so customers can make confident financial decisions. ING differentiates itself by focusing on sustainable choices, responsible lending, and sharing knowledge to help customers and partners realize their visions for a better future. The bank emphasizes empowerment over judgment and aims to finance change, partner with customers, and continuously innovate in a sustainable way. Its goal is to help people and businesses progress toward their goals while reducing barriers and making banking easier and more responsible.

Company size
10,001+
Company stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
1991

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