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Profound

AI answer-engine visibility analytics for brands

Information Security Analyst

Security Governance, Risk & ComplianceUpdated on Nov 14
Full-time

About the Job

Requirements

  • At least 1 year of experience conducting customer-facing information security work, or experience in solutions engineering or sales engineering.
  • Ability to translate technical security and AI-governance controls into clear customer-facing responses and judge when to answer directly, qualify an answer, or escalate.
  • Ability to handle calls where prospective customers' security teams challenge the company's answers while keeping the deal moving.
  • Fluency in security and compliance frameworks, including ISO 27001, ISO 42001, SOC 2, GDPR, and CCP.
  • Experience using AI tools in daily work and willingness to apply them to make security reviews faster and more consistent.
  • Customer-first mindset, strong organization, and attention to detail under tight deadlines.

Responsibilities

  • Own customer security reviews from start to finish, including completing security questionnaires and responding accurately to RFPs and RFIs within sales timelines.
  • Serve as the security point of contact during sales, working with the sales team to unblock deals and answer prospective customers' security and privacy questions.
  • Build and maintain reusable answer libraries and templates to improve the speed of customer security reviews.
  • Build and improve AI-assisted workflows to reduce manual effort on questionnaires and audits as volume grows.
  • Answer customer questions about AI trust, including training-data handling and retention, subprocessors, data residency, ISO/IEC 42001, the EU AI Act, and the NIST AI Risk Management Framework; escalate issues outside the role's authority to the appropriate internal owner.
  • Identify recurring themes in customer questions, objections, and new requirements, and collaborate with Information Security, Product, and Legal to address gaps and duplicated effort.
  • Design the processes, workflows, and standards needed for the function to operate globally.

Desired Qualifications

  • Experience negotiating contracts involving DPAs, MSAs, security exhibits, subprocessor agreements, BAAs, and SLAs.
  • Experience working with procurement and/or legal teams.
  • Experience with vendor risk management, including understanding the vendor perspective in customer vendor-risk assessments.

About the Company

Profound

AI answer-engine visibility analytics for brands

Profound helps brands understand and improve how they appear in AI answer engines like ChatGPT, Perplexity, and Google AI Overviews. Its product started as an analytics layer for AI search visibility and now includes research and marketing workflows to track competitors, shape content plans, and measure how AI systems recommend products. The platform analyzes AI-generated results and provides workflows that teams use to plan content and assess impact, rather than just traditional SEO tools. Its goal is to help large enterprises own and improve visibility in AI-generated answers, differentiating itself with a focused AEO/GEO approach and a large, growing customer base.

Company size
201-500
Company stage
Series D
Total funding
$334.5M
Headquarters
New York City, New York
Founded
2024

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