Data Center Critical Facilities Technician

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dedicated Critical Facilities Technician to join our Data Centre team, providing technical and facility support in a 24x7 data center environment. This full-time shift role is responsible for the maintenance and oversight of critical electrical, HVAC, civil, and building management systems. You must be self-motivated, possess a strong sense of urgency, and be dedicated to supporting your team, our customers, and IMDC’s vision.

What You'll Do (Core Responsibilities)

• Take ownership of our critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
• Perform limited maintenance tasks to ensure the smooth operation of the data center's heating and cooling systems and overall facility.
• Monitor, resolve, and update all assigned service tickets using a ticketing system, including trouble tickets and customer installations of electrical and physical equipment.
• Ensure the safety of the environment and occupants by adhering to all safety procedures and proactively identifying and resolving issues.
• Permit and monitor contract vendors, assisting in arranging access and creating work authorizations/changes for internal works or for vendors.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

• Strong attention to detail and the ability to understand and follow documented, process-driven safety codes and procedures.
• Excellent organization and prioritization skills to manage time and work efficiently and on time with minimal supervision.
• Proven ability to multi-task across several different systems to manage ticket queues and work tasks that can change throughout the day.
• Customer service mentality and a dedication and desire to learn and grow your career within Iron Mountain.
• Experience Requirement: Experience in a critical operations environment and/or data center experience is preferred, but not required.

What We Offer (Benefits)

• Highly competitive salary package + 10% annual bonus
• Comprehensive health, wellness, and retirement plans
• Opportunities for continuous learning and professional growth
• Shift Work Required: This is a full-time shift position, and you may be required to work 1st, 2nd, or 3rd shifts, including nights, weekends, and holidays.
• Opportunities for overtime work will be available.

If you are a dedicated, process-driven individual with strong attention to detail who thrives on hands-on technical work, apply now

Category: Real Estate & Facilities