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Lennox International

Manufactures and distributes HVAC and refrigeration.

Key Account Manager

Account ManagementPosted on Nov 13
Full-timeStone Mountain, GA, USA

About the Job

Requirements

  • A bachelor's degree or an equivalent combination of education and experience is required.
  • At least 5 years of related experience is required.
  • Expert ability in building relationships, listening, persuading, negotiating, and managing time is required.
  • Expert knowledge of box load calculations and refrigeration equipment selection is required.
  • Knowledge of principles and methods for showing, promoting, and selling products or services is required, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Knowledge of principles and processes for providing customer service is required, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
  • Written and verbal communication skills are required.
  • Substantial industry and product knowledge is required.
  • Ability to use Microsoft Office and customer relationship management software is required.

Responsibilities

  • Develop new prospects and interact with existing customers to increase sales of refrigeration products and services in large national accounts.
  • Develop business with a few target national accounts.
  • Perform box load calculations and select the correct products, or assist customers in making product selections based on their needs, product specifications, and applicable regulations.
  • Negotiate and manage prices and terms of sales and service agreements.
  • Ensure high post-sales satisfaction, facilitate positive long-term customer relationships, and support the potential for repeat business.
  • Set account and territory plans on an annual, quarterly, and monthly basis.
  • Travel approximately 50%.

About the Company

Lennox International

Manufactures and distributes HVAC and refrigeration.

Lennox International provides climate control solutions for homes and businesses, through three segments: Residential Heating & Cooling, Commercial Heating & Cooling, and Refrigeration. It designs, manufactures, and sells HVAC and refrigeration products, including home air conditioners, furnaces, and commercial cooling systems. It uses a vertically integrated model—manufacturing, distribution, and in some markets retail—selling via direct sales, distributors, and company-owned parts stores. Its goal is reliable, energy-efficient climate control while growing across its diversified product portfolio and channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Richardson, TX
Founded
1895

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