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Pacific Northwest University of Health Sciences

Health sciences university in Yakima, WA

Manager of Education and Experiential Learning

School Leadership & AdministrationConfirmed live in the last 24 hours
Full-timeYakima, WA, USA$58.4k - $93.4k /yr

About the Job

Requirements

  • A bachelor's degree in education, health care, health sciences, simulation, or a related field and 3–5 years of progressively responsible experience in simulation-based education, experiential learning, health care education, simulated patient programming, interprofessional education, curriculum development, or a closely related area, or an equivalent combination of education and progressively responsible experience that demonstrates the required knowledge, skills, and abilities.
  • Knowledge of experiential learning design, simulation pedagogy, facilitation, debriefing, simulated patient methodology, assessment, learner psychological safety, and continuous improvement.
  • Demonstrated experience in curriculum or program development, educational quality, faculty or stakeholder consultation, and coordination of complex educational activities.
  • Ability to lead and develop staff by setting clear expectations, coaching and giving timely feedback, balancing workloads, addressing performance concerns directly and with care, and building a collaborative, accountable team culture.
  • Ability to partner with faculty and subject-matter experts while distinguishing discipline-specific content authority from educational methodology responsibility.
  • Ability to analyze program data, learner outcomes, feedback, workload, and quality indicators and translate findings into practical improvements.
  • Strong project management, written and verbal communication, facilitation, conflict management, and stakeholder engagement skills.
  • Ability to manage multiple projects and shift priorities in a deadline-driven environment, and to lead others through change with steadiness and transparent communication.
  • Ability to work collaboratively with individuals from diverse disciplines, backgrounds, and communication styles.
  • Working knowledge of Microsoft 365, learning and scheduling systems, simulation management platforms, survey and reporting tools, and shared documentation environments.
  • Ability to convey the PNWU mission to internal and external constituents and keep the team’s work connected to it.
  • Commitment to continued professional development and current knowledge of applicable simulation, simulated patient, interprofessional education, assessment, accreditation, and institutional standards.
  • Must be legally authorized to work in the United States at the time of hire and for the duration of employment.
  • Must perform duties in accordance with safety, legal, and regulatory requirements, University policies and procedures, and accepted business practices.
  • Must adhere to professional ethical standards and the University's mission and values, and understand and adhere to department-specific accreditation standards and expectations.
  • Must be able to perform the listed physical activities, with or without reasonable accommodation, including extended sitting, reaching, finger dexterity, spoken communication, normal vision and hearing, standing, walking, and movement in educational environments; occasional lifting or moving of equipment or supplies up to 20 pounds and rarely up to 50 pounds with appropriate assistance or equipment.

Responsibilities

  • Lead development, review, implementation, and refinement of assigned simulation-based, simulated-patient-based, interprofessional, and other approved experiential learning activities.
  • Partner with faculty and discipline-specific subject-matter experts to align learning objectives, learner level, instructional methods, assessment strategies, and debriefing approaches; faculty and designated clinical subject-matter experts retain authority for discipline-specific clinical content and academic program decisions.
  • Implement approved experiential learning center educational priorities within direction set by the Director and Assistant Provost; academic program curriculum, institutional strategy, and center-wide resource allocation remain above this role.
  • Establish and monitor educational quality processes across the assigned portfolio, keeping practices consistent with applicable simulation, simulated patient, interprofessional education, assessment, and institutional standards.
  • Review recurring concerns, rework, learner feedback, and program outcomes; use data to identify patterns and implement approved improvements.
  • Support experiential learning center accreditation and quality assurance by maintaining educational evidence and addressing assigned findings; ownership of accreditation frameworks and center-wide quality systems remains with center and executive leadership.
  • Supervise assigned educational staff, including work planning, portfolio assignment, workload balancing, onboarding, coaching, professional development, performance feedback, and evaluation.
  • Set clear expectations and hold the team accountable for results and how they are achieved; address performance concerns early, directly, and with care.
  • Delegate as staff develop capability and confidence, and provide technical guidance and developmental support in the consistent use of approved educational workflows and standards.
  • Foster a respectful, collaborative team environment where diverse perspectives are heard, conflict is resolved constructively, and daily work stays connected to the students and communities PNWU serves.
  • Plan, assign, and schedule the work of others; review work, ensure quality standards, train staff, oversee productivity, and sign performance evaluations.
  • Escalate staffing-level, structural, compensation, and resource-allocation recommendations to the Director.
  • Lead educational design, implementation, assessment, and quality of assigned interprofessional and simulated-patient experiences, including case design, simulated-patient training approaches, role portrayal, feedback, and quality monitoring.
  • Consult with faculty and program partners on experiential learning design, facilitation, debriefing, assessment, learner psychological safety, and appropriate use of simulation and simulated-patient methodologies.
  • Develop and deliver faculty and staff development aligned with approved experiential learning center priorities, sharing expertise to build capability across the Center and partners.
  • Develop or support evaluation plans and analyze approved data on participation, learner outcomes, competency assessment, educational effectiveness, and stakeholder feedback within the assigned portfolio.
  • Prepare findings and recommendations for the Director, Assistant Provost, and appropriate governance bodies; institutional assessment strategy and executive reporting remain with senior leadership.
  • Identify educational staffing, learner, simulated-patient, space, technology, scheduling, and resource requirements and communicate them to the Director and experiential learning center Operations for capacity and resource planning.
  • Coordinate activity specifications, deadlines, and readiness needs with administration, technology, operations, and program partners, keeping communication open across teams.
  • Perform other related duties as assigned based on departmental need.
  • Work in professional office, classroom, clinical skills, and simulation environments, with routine movement among educational spaces and routine interaction with students, faculty, staff, simulated patients, and external partners.
  • Participate in occasional early-morning or evening activities, meetings on and off campus, and travel.

Desired Qualifications

  • A master's degree in education, health care, health professions education, simulation, or a related field.
  • Certified Healthcare Simulation Educator credential or another relevant professional credential.
  • Experience with simulated-patient methodology, interprofessional education, competency assessment, and staff supervision.

About the Company

Pacific Northwest University of Health Sciences

Health sciences university in Yakima, WA

Pacific Northwest University of Health Sciences is a nonprofit university in Yakima, Washington, that trains health professionals for rural and medically underserved communities across the Northwest. Its schools teach osteopathic medicine, dental medicine, physical therapy and occupational therapy, alongside a master's program in biomedical sciences. Students learn through anatomy and medical simulation laboratories, interactions with simulated patients and telehealth training, while faculty and students work together on research projects. Founded in 2005, the university brings these health sciences disciplines together on a shared campus in Yakima.

Company size
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Company stage
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Total funding
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Headquarters
Yakima, WA
Founded
2005

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