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OneTouch Direct

Runs customer contact centers for businesses

Facility Manager - Multi-Site Operations

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timeTampa, FL, USANo salary listed

About the Job

Requirements

  • At least 3 years of facility maintenance, building maintenance, or related experience.
  • Demonstrated hands-on experience with electrical repairs and troubleshooting.
  • Demonstrated experience with drywall repair, patching, finishing, and painting.
  • Previous experience leading, supervising, or managing a maintenance or facilities team.
  • Strong knowledge of general building maintenance and repair.
  • Ability to read and understand basic electrical diagrams, manuals, and maintenance documentation.
  • Ability to prioritize multiple work orders and competing priorities across multiple locations.
  • Ability to work independently while effectively leading a team.
  • Valid driver's license and reliable transportation between facilities, if required.
  • Experience managing contractors and service vendors.
  • Experience with preventative maintenance programs.

Responsibilities

  • Manage day-to-day facility and maintenance operations for three locations.
  • Lead, schedule, train, coach, and develop facility and maintenance team members.
  • Assign work orders and ensure maintenance requests are completed safely, efficiently, and on schedule.
  • Perform and oversee hands-on maintenance and repairs, including electrical troubleshooting and basic electrical repairs; drywall repair, patching, finishing, and painting; general building maintenance; plumbing and HVAC troubleshooting as needed; and repairs to doors, locks, fixtures, equipment, and other facility items.
  • Conduct regular inspections of buildings, equipment, and common areas to identify maintenance needs and safety concerns.
  • Coordinate preventative maintenance programs and ensure scheduled work is completed.
  • Manage outside contractors and vendors when specialized repairs or services are required.
  • Monitor facility-related expenses, supplies, tools, and materials.
  • Maintain accurate records of work orders, inspections, preventative maintenance, and repairs.
  • Ensure all work complies with company safety policies and applicable codes and regulations.
  • Respond to facility emergencies and prioritize urgent repairs.
  • Communicate with leadership and facility staff about maintenance needs, projects, and operational concerns.
  • Travel between the three locations to provide support and maintain consistent facility standards.
  • Perform and oversee physical maintenance activities, which may include standing, walking, climbing ladders, bending, kneeling, lifting, and carrying materials in indoor and outdoor facility environments.

About the Company

OneTouch Direct

Runs customer contact centers for businesses

OneTouch Direct operates contact centers for businesses that outsource customer sales and support. Its agents answer phone calls and digital messages, follow up with prospective buyers and resolve questions about products, accounts and technical problems. The company designs outreach and service programs for clients in telecommunications, banking, healthcare, retail and other industries, acting as an extension of their customer-facing teams. Clients buy managed service programs that combine agent-led conversations with back-office processing and ongoing performance oversight. With operating roots dating to 1998, OneTouch Direct is headquartered in Tampa, Florida.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Tampa, FL
Founded
1998

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