Information Security Analyst Intern

Job Description

Who we are:

Imagine your workday dominated less by emails and spreadsheets, with more time given back to you to do your actual job. At ServiceNow, we are making work life more lifelike and changing the way the biggest companies in the world are doing business.

Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within their fingertips, just like they do in real life.

Why work @ ServiceNow?

Here’s what our former interns have to say about working at ServiceNow:

• I was really glad to have a lot of proper, important work directed my way rather than a bunch of busywork and leftover tasks
• A great positive work environment. Everyone is always willing to help out when I have a question.
• I have been able to contribute to my team in a way that doesn’t just feel like I’m doing busy work, but that I’ve been helping make a real impact on the company.
• I have always said the best aspect of ServiceNow is the people, and that has continued to be true in every department and every team with which I have had the privilege to work with.

Your Team:

ServiceNow has a large and highly skilled security team located at multiple sites globally and as part of a rapidly growing organization ServiceNow is looking to recruit students in their final year of education (college or university) to a Security Intern position within Field Security. This role is an opportunity to gain real-world experience and work across multiple Security teams, which are growing rapidly, while finishing up your degrees. This is also an opportunity to learn ServiceNow’s platform, one of the fastest growing SaaS services amongst large enterprises.

What you get to do in this role:

• Monitor the security tools and systems that defend ServiceNow's production and corporate environment
• Determine relationships between seemingly unrelated events through deductive reasoning
• Come up with ways to do things faster, better and more effectively 
• You will work with teams to maintain up-to-date baselines for the secure configuration and operations of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.)
• You will participate as an escalation contact in the On-Call rotation, to ensure that Security Operations can respond to priority incidents
• You may be called upon to assist with the deployment, integration and initial configuration of new security solutions or enhancements to existing security solutions; including network, and systems to improve overall platform security.

Qualifications

To be successful in this role you have:

• Currently enrolled in an accredited university, working on a Masters degree in Computer Science, or related field and graduating December 2027, or later.  
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 2+ years related experience or equivalent combination of education and experience
• Automation knowledge (Python, bash scripting) and experience hardening Linux, Windows, or Mac systems
• Background working with data logging applications (e.g. Splunk)
• Knowledge of vulnerability scanning tools (Qualys, Nessus)
• A defensive security mindset
• Ability to explain complex issues to executives and customers
• GSEC, GCIH, CEH, GCIA or CISSP certifications are a plus

For positions in this location, we offer a base pay of $45.79/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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