Enterprise content management with workflow automation
Operations Manager
Full-Time
$70k - $75k/yr
Senior
Jersey City, NJ, USA
In Person
Operations & Logistics
About the job
Requirements
A minimum of five years of operations management experience is required.
Ability to oversee multiple departments.
Knowledge of O’Neil document management software is a plus.
Ability to work independently and handle multiple tasks.
Excellent written and verbal communication skills.
Excellent knowledge of the Microsoft Office product suite.
Ability to review and analyze financial reports.
Responsibilities
Manage and oversee daily operations across the Transportation Department, Record Center, Shredding, and Administration.
Manage the monthly billing process, accounts payable, and collections.
Manage a staff of 20 team members.
Maintain a high customer satisfaction level for all accounts.
Interview, hire, develop, and cross-train staff in various positions.
Manage and process weekly payroll.
Oversee and manage building operations and maintenance programs.
Manage vendors.
Oversee fleet management, Department of Transportation requirements, and vehicle maintenance.
Ensure all requests are processed accurately and on time.
Manage inventory.
Review, evaluate, and improve operating processes for each department.
Ensure all company guidelines and procedures are followed.
Desired Qualifications
Knowledge of O’Neil document management software.
Operations Manager
GRM Document Management · Jersey City, United States · Full-time · Posted 2026-02-19
Salary: USD 70,000–75,000
Workplace: on_site
Description
A national leader in the Document Management Industry is seeking an Operations Manager.
Salary Range ; $70,000 to $75,000 Annually
The following are responsibilities for the position.
Manage and oversee daily operation; Transportation Dept., Record Center, Shredding and Administration
Manage monthly billing process, accounts payables and collections
Manage a staff of 20 team members
Maintain a high customer satisfaction level for all accounts
Interview, hire, develop and cross train staff in various positions
Manage and process weekly payroll
Oversee and manage building operations and maintenance programs
Responsible for vendor management
Oversee fleet management; DOT requirement and vehicle maintenance
Ensure all requests are processed accurately and on time.
Responsible inventory management
Review, evaluate and improve operating processes for each department
Ensure all company guidelines and procedures are followed.
Requirements
Minimum five years of operation management experience
Ability to oversee multiple departments
Knowledge of O’Neil document management software a plus
Ability to work independently and handle multiple tasks
Excellent written and verbal communication skills
Excellent knowledge of Microsoft Office product suite
Ability to review and analyze financial reports
Benefits:
Health Insurance
Dental and vision Coverage
Paid Time Off ( Vacation/personal/sick/holidays)
Life Insurance
Retirement benefits ( e.g, 401K )
GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.
JERSEY CITY, N.J.--(BUSINESS WIRE)--Aug 18, 2026-- GRM Information Management recently completed the acquisition of Storage Quarters Records Management of Garden City, NY.
GRM Information Management and world-class Cancer research and treatment Center expand pathology and document storage relationship.
JERSEY CITY, N.J.-(BUSINESS WIRE)-GRM Information Management and Memorial Sloan Kettering Cancer Center are proud to announce an expansion of their existing document and pathology storage relationship. The partnership was originally established in 2020, when GRM began providing storage services for a large portion of MSKCC's pathology blocks and slides that had previously been housed in the facilities of another storage vendor.
After five years of delivering quality operations and service, MSKCC recently awarded GRM a multi-year contract that consolidated their entire document and pathology storage collection with GRM. This recent expansion adds tens of thousands of cubic feet of both pathology blocks and slides, as well as physical documents, and the ongoing management and delivery of them to MSKCC's research and clinical operations.
GRM President & CEO, Avner Schneur, says, "GRM delivers first-class facilities, superior operations, and continues to define the gold standard for high-quality and consistent customer service." Schneur goes on to add, "And that's why industry-leading organizations like MSKCC are moving to us and consolidating their collections with us."
GRM's climate-controlled storage facility, where MSKCC's pathology collection is housed, maintains physical standards and processes that are consistent with HIPAA, CLIA and CAP certification requirements. Additionally, GRM staff who handle and process pathology samples are highly trained and dedicated to servicing GRM's pathology clients. This dedicated segment of GRM's labor force possesses a high level of knowledge of clients and processes, which ultimately results in a nearly error-free environment and speed with processing requests and filling orders for pick-ups and deliveries.
As a complement to GRM's high-touch, personal customer service, clients can also utilize GRM's eAccess online inventory management system and dashboard, which serves as the primary means for clients to view inventory and process delivery and pickup requests. The client's capability to request individual blocks and slides for pick-up and delivery is enabled by the barcoding of each sample, which virtually guarantees superior inventory management and traceability.
GRM's blocks and slides storage business is a natural extension of GRM's core document storage offering, as well as the company's growing digital healthcare solutions and patient data management solutions. Counting many of the country's largest healthcare organizations as clients, GRM employs their secure cloud-based content services platform, VisualVault, to deliver a broad and growing set of digital data managements and workflow automation solutions that are powered by sophisticated data extraction technologies, robotic process automation (RPA), artificial intelligence (AI) and valuable analytics tools.
GRM Information Management is a leading provider of document storage, pathology storage, scanning services and digital information management systems. GRM delivers its clients digital solutions in cooperation with VisualVault, its sister company and cloud-based ECM platform. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management (BPM) and advanced analytics capabilities, as well as a full suite of document storage, scanning and physical records management services.
GRM maintains offices in 15 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey/New York, Philadelphia, San Antonio, San Francisco and Washington, D.C. GRM also has facilities in Lima, Peru; Rio de Janeiro, Sao Paulo, Brazil; and Bogota, Medellin and Cali, Colombia. For more information, visit GRM Information Management.
August 5th, 2026
August 4th, 2026
GRM Information Management has completed the acquisition of FileVault, LLC, a Charlotte-based company. The deal adds to GRM's organic revenue growth across its product lines in 2026.
GRM, a privately held records management company, provides document storage, scanning, pathology storage, destruction and release of information services for healthcare. The acquisition brings new clients who will gain access to GRM's document management services and digital solutions through sister company VisualVault.
GRM operates offices in 15 major US metros and has facilities in Peru, Brazil and Colombia. The company serves healthcare, government, legal, finance and human resources sectors.
GRM Information Management acquisition of FileVault, LLC contributing to strong 2026 growth.
July 30, 2026 Posted by: Kyra Thomas
Jersey City, NJ, July 30, 2026 - GRM Information Management recently completed the acquisition of FileVault, LLC of Charlotte, NC. This acquisition augments GRM's strong year-to-date organic revenue growth across the breadth of its product lines.
GRM, a privately held company, is widely known as a leader in records management. The company maintains a reputation for delivering the highest levels of customer service and for operational excellence. Beyond its Document Storage business, GRM also provides Scanning, Pathology Storage, Destruction and Release of Information (ROI) services for the healthcare industry.
Avner Schneur, President and CEO of GRM states, "The acquisition of FileVault is an exciting development. With this acquisition, we welcome an impressive and long list of new clients to the GRM organization." Schneur goes on to add, "And, these new clients will benefit by having direct access to the breadth of document management services that GRM offers - and the advanced digital solutions that we offer in combination with our sister company, VisualVault."
Via the VisualVault enterprise content management platform (ECM), GRM develops and implements a broad range of industry-leading digital data, document and process management management solutions across industries, including Healthcare, Public Sector, Banking, Human Resources, Higher Education and Entertainment. For many Storage and Scanning clients, these advanced digital solutions are initiated with the indexing and assigning of metadata to newly-digitized documents. GRM serves many of its Storage clients in a consultative capacity, leading and executing the digital transformation that so many businesses require.