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Concentrix

Global BPO offering customer engagement services

People Solutions Generalist 1

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeCebu City, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • Two to four years of experience.
  • Working knowledge of labor relations.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office.
  • Ability to multitask, prioritize, and meet deliverable timelines.
  • Ability to work independently, act with urgency, and work effectively under pressure in a virtual environment.
  • Strong attention to detail.

Responsibilities

  • Evaluate, analyze, implement, and administer Human Resources activities, including employee engagement and relations, compensation and benefits, and talent and performance management.
  • Provide consulting services to managers through cross-departmental partnerships on team member performance, management practices, Human Resources policies, talent management, and compensation.
  • Receive, process, and respond to day-to-day employee concerns and coordinate with appropriate stakeholders as necessary.
  • Partner with stakeholders to develop and support proactive Human Resources solutions aligned with organizational strategies.
  • Conduct initial orientation for newly hired or promoted employees and other Human Resources learning sessions.
  • Maintain accurate and concise records and reports on employee data and all phases of Human Resources processes using HRIS tools, in accordance with company policy and statutory and local laws.
  • Collect, maintain, analyze, and report Human Resources metrics to support management decision-making, and develop clear visuals to communicate findings.
  • Prepare documentary requirements for Human Resources Partners handling labor-related cases as necessary.
  • Review market Human Resources trends and assist with executing changes and improvements.
  • Communicate and reinforce company values, philosophies, and Leadership Behaviors to support development of a high-performing organization.
  • Help facilitate candidate selection processes as necessary.

Desired Qualifications

  • A university degree.
  • Experience with Workday.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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