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Rentokil Initial

Global pest control and hygiene services

Field Biologist - Pest Control

Business OperationsConfirmed live in the last 24 hours
Full-timePomezia, Italy

About the Job

Requirements

  • Have a diploma or degree and at least 3 years of experience in the pest control, food, large-scale retail, or pharmaceutical sectors, with solid customer-management experience.
  • A degree in Biology, Agricultural Sciences, Entomology, Food Science and Technology, Food Safety and Hygiene, Veterinary Medicine, or a related field is desired.
  • Have previous experience in companies, preferably in pest management, food, large-scale retail, hospitals, or pharmaceuticals.
  • Have previous experience on tender teams writing technical-scientific specifications.
  • Know UNI EN 16636, the Biocidal Products Directive and EU Regulation No. 528/2012, and UNI 11381.
  • Have commercial aptitude and communicate continuously with customers.
  • Have analytical ability, organizational skills, results orientation, customer orientation, and focus on service quality.
  • Have strong knowledge of certification standards such as BRC, IFS, 22001, or Marks & Spencer.
  • Be available for frequent travel in southern Italy.
  • Have a good command of English and common computer tools.

Responsibilities

  • Monitor and continuously verify the quality of services delivered to company customers.
  • Conduct customer inspections and quality-control visits to assess and achieve customer satisfaction.
  • Conduct customer inspections to strengthen customer relationships and actively help resolve existing infestation issues; plan monthly inspection visits, complete the Quality Checklist form when nonconformities are found, and record details in the ESI web system.
  • Conduct at least two follow-up visits or Audit Days each year to verify field technicians’ operational execution, assess compliance with company quality and operational standards, and verify compliance with UNI EN 16636 requirements for pest management services.
  • Visit top accounts for quality-control inspections, prepare reports and charts on work status and identified infestations, and suggest solutions to problems.
  • Train and inform the area’s operational team (Service Supervisors and technicians) and commercial team (sales staff), through field accompaniment and classroom courses, to improve service quality, infestation management and resolution, procedural compliance, customer relationships, regulatory compliance, and safe-work practices.
  • Train and inform customers in the area through standard or customized classroom or remote courses, ensuring learner and beneficiary requirements are met and developing satisfaction and competencies through teaching, learning, or research in accordance with 21001.
  • Supervise and monitor Service Supervisors and technicians’ compliance with company and legislative workplace health and safety requirements and their use of provided collective and personal protective equipment.
  • Work with the Technical Manager to communicate relevant topics and theoretical, practical, and safety information; explain new services; and support training and communication of instructions for quality-service delivery in accordance with Rentokil procedures and company directives.
  • Ensure that the RMES standard for Entotherm treatments is sold or implemented in accordance with applicable standards and national legislation, Pink Note, Golden Rules, GAER, ERA, standard operating procedures, safe-work procedures, equipment operator manuals, and Entotherm checklists and forms.

Desired Qualifications

  • Experience in pest management is considered a plus.

About the Company

Rentokil Initial

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services for commercial and private customers worldwide. It operates with a large, multinational workforce (about 68,500 people) across 89 countries, delivering on-site services to protect people and improve everyday safety and cleanliness. The company’s offerings are delivered through local teams backed by global expertise, enabling tailored pest control and hygiene programs, monitoring, sanitation, and safety protocols. Its differentiator is the combination of scale and local service: a worldwide leader in its fields that can respond quickly and customize solutions to local needs, supported by rigorous processes and a strong public market presence as a FTSE 100-listed firm on the London Stock Exchange. The goal is to protect people and enhance lives by providing reliable, effective pest control and hygiene services that keep spaces safer and healthier for customers and communities.

Company size
10,001+
Company stage
IPO
Headquarters
Crawley, United Kingdom
Founded
1925

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