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METRO/MAKRO

Wholesale food for HoReCa and traders

Customer Service and Cash Supervision Associate

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeBudakalász, HungaryNo salary listedIn-person

About the Job

Requirements

  • At least a secondary-level education is required.
  • Reliability and conflict-management ability are required.
  • Organizational skills and the ability to coordinate parallel processes efficiently are required.
  • Accurate and careful analytical and decision-making skills are required.

Responsibilities

  • Handle services, complaints, and service matters concerning products purchased in the store.
  • Initiate quality inspections.
  • Issue and validate warranty cards and guarantee documents.
  • Handle quality complaints and product repairs.
  • Prepare daily and weekly summaries and reports.
  • Welcome customers politely and kindly.
  • Direct and train the team, prepare work schedules, and motivate team members.
  • Operate the checkout zone according to prescribed procedures.
  • Upload daily reconciliations digitally.
  • Handle price complaints and item cancellations.
  • Handle bulk invoicing and delivery invoicing.

Desired Qualifications

  • Professional experience is an advantage.
  • Management experience is an advantage.

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Düsseldorf, Germany
Founded
1964

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