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Dairy Queen

Global quick-service ice cream and burgers

Director of Marketing, Menu Strategy & Innovation

Product MarketingPosted on Nov 12
Full-timeBloomington, MN, USA

About the Job

Requirements

  • A bachelor's degree in Marketing, Business, or a related field is required.
  • 10+ years of significant progressive leadership experience in product marketing, brand management, product management, or category strategy, ideally within quick-service restaurants, foodservice, retail, or consumer packaged goods.
  • Proven experience leading multi-year category or portfolio strategies and translating consumer and market insights into growth-driving product, innovation, and menu decisions.
  • Deep experience operating within cross-functional, matrixed organizations and partnering closely with Product Development, Operations, Supply Chain, Analytics & Insights, and Marketing.
  • Experience building and leading high-performing teams in fast-paced environments.
  • Exceptional executive communication and storytelling skills, including the ability to articulate strategy clearly, build alignment, and influence senior leadership and franchise partners.

Responsibilities

  • Develop short-, mid-, and long-term product and menu growth strategies to drive positive transactions, gross margin, and sales through new products and disciplined portfolio optimization grounded in business, consumer, competitive, and market insights.
  • Prioritize assigned category focus areas for incremental and breakthrough product innovation, line extensions, pricing and promotion opportunities, and menu rationalization to strengthen portfolio health.
  • Partner with Calendar Development and Marketing Communications to shape annual marketing plans and integrate categories into key windows and tactics that drive business and brand growth.
  • Lead the annual learning agenda with Analytics & Insights, identifying priority questions and translating findings into strategic action to drive transactions, gross margin, and sales.
  • Translate category strategy into clear innovation briefs and development frameworks that guide consumer-led concepts and priorities.
  • Lead innovation governance and stage-gate decisions, ensuring teams are prepared with strong learning plans, clear recommendations, and decision-ready materials.
  • Resolve critical issues across innovation and product development while protecting brand integrity and decision quality.
  • Ensure initiatives are operationally viable and scale-ready by incorporating feasibility, supply continuity, risk, and launch-readiness considerations early in development.
  • Integrate marketing and promotional considerations so launches are on-brand, consumer-ready, and commercially effective.
  • Build two-way partnerships with franchisee leadership to ensure category and product strategies reflect operator realities and deliver in-store value.
  • Serve as a senior liaison to franchisee leadership councils, communicating product strategies and implications while incorporating feedback to strengthen outcomes.
  • Partner with Marketing, Calendar Development, Product Development, Operations, Supply Chain, and Menu Execution teams to align priorities and execution through the stage-gate process.
  • Build stakeholder alignment by clarifying priorities, navigating trade-offs, and removing barriers to execution across the system.
  • Present category strategies, innovation direction, and performance updates to senior leadership to support informed decisions and organizational alignment.
  • Lead and develop a high-performing Product Marketing team, setting clear expectations for strategic thinking, decision quality, and impact.
  • Coach direct reports as category and business leaders, strengthening their capabilities in strategy, innovation leadership, cross-functional influence, and executive communication.
  • Establish operating models, roles, and ways of working that enable focus, pace, accountability, and high-quality output.
  • Build bench strength through talent development, succession planning, performance management, and ongoing feedback.
  • Foster a collaborative, curious culture that encourages constructive challenge, shared ownership, and enterprise leadership.

Desired Qualifications

  • An advanced degree is preferred.

About the Company

Dairy Queen

Global quick-service ice cream and burgers

Dairy Queen is a global quick-service restaurant chain that specializes in ice cream treats and fast-food items. It mainly runs through a franchise model with over 7,000 locations in more than 20 countries, offering in-store and delivery options. Its signature Blizzard desserts and ice cream cakes, along with burgers and fries, are prepared and sold at each location. Its goal is to grow its reach worldwide by expanding franchises while maintaining brand consistency and meeting demand for convenient desserts and meals.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Burlington, Canada
Founded
1940

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